· Misc

Generating Leads Through Social Media (part 1 of 3)

So much new technology, so challenging to figure out the best use of our time. Signature recognises that the demands of salespeople have changed. What has driven this change, is change in the buying habits of their prospects. Therefore, we have put together social selling programs that focus on the… Read more
· Misc

Heard of these before ?

As I do, I am sure that you browse the web and social medias, and you see tons of statistics, quotes or facts that are connected with sales or customer service. I thought of making a series of articles which would include some that are important to me particularly. There are some that we use in our… Read more
· Misc

Upselling – the “Do’s” and “Don’ts”

Regardless of the industry, every business wants to boost sales and drive larger profits in today’s economy. Even if you’re already making solid sales, there’s always potential for improvement. One of the most effective techniques is up selling, whether an upgrade or add-on is offered to an… Read more
· Misc

Should you be concerned about online reviews?

Personally, I always read reviews before purchasing clothes, items or reserving any lodging or vacation online. Reviews written by people I have never heard before are often the tipping point in my decision process. Insane, right? Well, I’m part of the majority that believes online reviews are more… Read more
· Misc

Understanding your role when facing customers

It seems to me that several people working with the public, both on the telephone or at the counter, do not really understand what their role is in front of customers.I was at a car dealership last week for a routine inspection. As many customers remain there while waiting for the work to be… Read more