Sri

I am a dynamic hospitality professional currently serving as the Front Desk Manager at Vintage Hotels, where I lead guest relations and streamline operations to drive a 20% increase in repeat bookings. My expertise includes managing complex front office procedures, such as coordinating room assignments, conducting nightly audits, and preparing departmental budgets to maximize revenue. Previously, as a Sales Manager at IHG Hotels & Resorts, I developed strategic sales plans and negotiated corporate contracts to achieve brand development and market expansion. I also hold a Slots & Guest Services Manager background from Great Canadian Entertainment, where I managed high-volume gaming floor operations and analyzed player data to improve customer engagement. With an MBA in Business Management and proficiency in CRM software, I excel at blending team leadership with revenue-focused strategy