Rooms Division Supervisor cover
DoubleTree par Hilton logo

Rooms Division Supervisor

Job details

Full time

Hospitality

Montréal, QC, Canada

Company

DoubleTree par Hilton logo

DoubleTree par Hilton

2 jobs available

About DoubleTree par Hilton

DoubleTree by Hilton is the reference hotel for the Montreal experience! A charming establishment located in the heart of the entertainment district, our hotel places great importance on caring, warm and sincere human relationships. The DoubleTree Culture encourages employees to trust their instincts, to simply be themselves, to enjoy more authentic relationships with guests. With more than 540 locations in 43 countries, we train our employees to be truly global and emphasize respect for local customs, cultures and needs.

Job description

<p class="text-node">Working for DoubleTree by Hilton Montreal means enjoying:&nbsp;<br></p><p class="text-node">-&nbsp;One of the best salary scales in the Montreal hotel market</p><p class="text-node">- Employee rates starting from $39/night as well as discounts on food in Hilton hotels</p><p class="text-node">- Preferred rates at our restaurant Le Bivouac&nbsp;</p><p class="text-node">- Group insurance with a majority of the costs covered by the employer&nbsp;</p><p class="text-node">- Employer contributions to the retirement savings plan</p><p class="text-node">- A bank of personal days&nbsp;</p><p class="text-node">- Public transport reimbursement by the employer</p><p class="text-node">- Dry cleaning for work clothes</p><p class="text-node">- A dynamic team</p><p class="text-node">- A work environment that encourages advancement</p><p class="text-node"><br></p><p class="text-node">We are looking for a passionate individual who will dazzle us with their skills both at the front desk and in floor service. You won't be bored here!!</p><p class="text-node">Being an accommodation supervisor with us means:&nbsp;</p><p class="text-node">- Supervising and assisting reception teams, including telephonists, concierges, bellmen, porters, and housekeeping in their daily tasks;</p><p class="text-node">- Contributing to the success of daily operations by supporting as needed, including welcoming and departing guests, responding to their requests, and managing reservations</p><p class="text-node">- Ensuring the smooth running of daily activities across various services;</p><p class="text-node">- Ensuring customer satisfaction;</p><p class="text-node">- Ensuring compliance with brand standards;</p><p class="text-node">- Promoting the Hilton Honors program;</p><p class="text-node">- Preparing schedules for all teams;</p><p class="text-node">- Providing ongoing training to employees;</p><p class="text-node">- Responding to various internal and external requests;</p><p class="text-node">- Managing room availability;&nbsp;</p><p class="text-node">- Managing guest arrivals and departures;</p><p class="text-node">- Adhering to and enforcing current health regulations and measures in place.</p><p class="text-node">- Any other related tasks to the position.</p><ul class="list-node"><li><p class="text-node"></p></li></ul><p class="text-node"></p>

Requirements

<p class="text-node">This position is perfect for you if:&nbsp;</p><p class="text-node"><br></p><p class="text-node">• You hold a degree in hotel management or any other relevant training;</p><p class="text-node">• You have a minimum of two (2) years of experience in a supervisory role or any other relevant position;</p><p class="text-node">• You are completely bilingual (oral and written), knowledge of a third language is an asset;</p><p class="text-node">• You are familiar with Microsoft Office suite;</p><p class="text-node">• You have some knowledge of accounting (an asset);</p><p class="text-node">• You have previously used the Opera system (an asset);</p><p class="text-node">• You demonstrate initiative, diligence, possess good organizational skills, and the ability to manage priorities;</p><p class="text-node">• You have excellent interpersonal skills;</p><p class="text-node">• You have experience in a unionized environment (an asset).</p><p class="text-node"><br></p><p class="text-node"><br></p>

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