<p class="text-node">Reception agent (Receptionist)</p><p class="text-node">Under the responsibility of the manager, the reception agent is responsible for checking in and checking out guests. They are also in charge of phone reservations. Their main duty is to continuously provide impeccable customer service, in accordance with Hilton brand standards. In addition, they must provide guests with useful information regarding the hotel facilities. They are also responsible for informing guests about the city of Quebec and assisting them with reservations for various services.</p><p class="text-node"><strong>Main Tasks:</strong></p><ul class="list-node"><li><p class="text-node">Welcome guests.</p></li><li><p class="text-node">Check in and check out each guest.</p></li><li><p class="text-node">Respond to guests' inquiries.</p></li><li><p class="text-node">Make phone reservations.</p></li><li><p class="text-node">Maintain work areas.</p></li><li><p class="text-node">Ability to speak English and French at all times.</p></li></ul><p class="text-node"><strong>Benefits:</strong></p><ul class="list-node"><li><p class="text-node">Discounted Rates</p></li><li><p class="text-node">On-site parking</p></li><li><p class="text-node">Employee gym</p></li><li><p class="text-node">Meal benefits</p></li></ul><p class="text-node"><strong>Experience:</strong></p><p class="text-node"><strong>Hospitality: 1 year (Preferred)</strong></p><p class="text-node"><strong>Availability:</strong></p><ul class="list-node"><li><p class="text-node">Days, evenings, and weekends</p></li></ul><p class="text-node"><strong>Work Hours:</strong></p><ul class="list-node"><li><p class="text-node">Day shift</p></li><li><p class="text-node">Evening shift</p></li></ul><p class="text-node"></p>
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