<p class="text-node">The DoubleTree by Hilton Québec Resort is looking for a night auditor to join our front desk team.</p><p class="text-node"></p><p class="text-node">The selected candidate will be responsible for ensuring the smooth operation of night shifts, providing excellent service to our guests, and performing the necessary checks and procedures for the daily closing of the hotel.</p><p class="text-node"></p><p class="text-node"><strong>Main Responsibilities:</strong></p><ul class="list-node"><li><p class="text-node">Welcome guests and efficiently and professionally handle check-ins and check-outs;</p></li><li><p class="text-node">Respond to guest inquiries and ensure excellent customer service;</p></li><li><p class="text-node">Manage various situations and complaints positively and professionally;</p></li><li><p class="text-node">Perform the daily closing in various internal systems;</p></li><li><p class="text-node">Verify the recording and accounting of revenues;</p></li><li><p class="text-node">Balance cash registers and credit card transactions;</p></li><li><p class="text-node">Verify various payment methods;</p></li><li><p class="text-node">Prepare, print, and distribute end-of-day reports;</p></li><li><p class="text-node">Answer internal and external calls;</p></li><li><p class="text-node">Perform various administrative tasks;</p></li><li><p class="text-node">Carry out any other related tasks.</p></li></ul><p class="text-node"><strong>Benefits:</strong></p><ul class="list-node"><li><p class="text-node">Rate Discounts</p></li><li><p class="text-node">On-site Parking</p></li><li><p class="text-node">Employee Gym</p></li><li><p class="text-node">Meal Benefits</p></li></ul><p class="text-node"></p>
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