ReceptionistReceptionist

<p class="text-node">Join Corner Collection, a prestigious collection of hotels, restaurants, and spa, where excellence and passion define every experience. Our iconic establishments, Hotel Nelligan, recognized as the best urban hotel in Canada by the prestigious Travel &amp; Leisure – Best Awards, and Hotel Place d’Armes, recently awarded a Michelin Key and a Travel &amp; Leisure award, embody our values: community, passion, responsibility, and excellence. Join our team and help create bespoke moments for our guests.&nbsp;<br><br>Join us to play a crucial role in our mission to exceed expectations and create memorable, tailor-made moments for our guests.&nbsp;&nbsp;</p><p class="text-node">We are looking for a&nbsp;<strong>Receptionist&nbsp;</strong>with an innate sense of hospitality and a passion for guest satisfaction. Motivated by the desire to deliver an exceptional experience, you will anticipate customer needs and demonstrate creativity in unforeseen situations. Warm and professional, you will facilitate smooth communication with all departments, contributing to the success of the team.&nbsp;</p><p class="text-node"><strong>YOUR ROLE IS CRUCIAL </strong>&nbsp;</p><ul class="list-node"><li><p class="text-node">Provide a warm and professional welcome to guests upon their arrival and departure, ensuring a positive first impression.&nbsp;&nbsp;</p></li><li><p class="text-node">Ensure guest satisfaction throughout their stay by promptly addressing their needs and effectively and courteously resolving any issues that arise.&nbsp;&nbsp;</p></li><li><p class="text-node">Provide tailored advice and guidance on local attractions, restaurants, and events to enhance clients' Montreal experience.&nbsp;&nbsp;</p></li><li><p class="text-node">Communicate and implement the new greeting procedures and policies.&nbsp;&nbsp;</p></li><li><p class="text-node">Manage the administrative aspects related to arrivals and departures, including reservations, payments, and required documents.&nbsp;&nbsp;</p></li><li><p class="text-node">Respond to phone calls professionally, filtering and directing calls to the appropriate departments.&nbsp;&nbsp;</p></li><li><p class="text-node">Work closely with various hotel departments to ensure a smooth and unforgettable guest experience.&nbsp;&nbsp;</p></li><li><p class="text-node">Ensure that the hotel's public areas are always clean and welcoming, coordinating with the responsible department as necessary.&nbsp;&nbsp;&nbsp;</p></li><li><p class="text-node">Identify recurring issues and propose improvements to optimize customer service and hotel operations.&nbsp;&nbsp;</p></li><li><p class="text-node">Maintain the confidentiality of guests' information and act with the utmost discretion in all situations.&nbsp;</p></li></ul><p class="text-node">Of course, this list is not exhaustive; we expect versatility from you! &nbsp;</p><p class="text-node"><strong>WHAT WE OFFER YOU</strong>&nbsp;</p><ul class="list-node"><li><p class="text-node">The unique chance to work in one of the most renowned establishments in Montreal, recognized both locally and globally.&nbsp;&nbsp;</p></li><li><p class="text-node">A trendy, upscale environment just steps away from a metro station in the heart of Old Montreal.&nbsp;&nbsp;</p></li><li><p class="text-node">A competitive salary and rewards aimed at recognizing those who go above and beyond and demonstrate positive behaviors that reflect our purpose and values.&nbsp;&nbsp;</p></li><li><p class="text-node">Access to discounted meals during your shifts.&nbsp;&nbsp;</p></li><li><p class="text-node">An environment where work-life balance is encouraged.&nbsp;&nbsp;</p></li><li><p class="text-node">An exceptional 50% discount at all Corner Collection establishments for you and your loved ones.&nbsp;&nbsp;</p></li><li><p class="text-node">Many opportunities for growth and to reach your full potential – we are expanding and we want passionate and motivated people to grow with us.&nbsp;&nbsp;</p></li><li><p class="text-node">Discounts on the STM Opus card.&nbsp;&nbsp;</p></li><li><p class="text-node">Group insurance and group RRSP for full-time Corner team members.&nbsp;&nbsp;</p></li><li><p class="text-node">Access to a recognition program, festive events, and team-building activities.&nbsp;</p></li></ul><p class="text-node"></p>