<p class="text-node"><strong>Education and Experience</strong></p><ul class="list-node"><li><p class="text-node">Professional training (DEP) or college degree (DEC) in hospitality, tourism, or a related field.</p></li><li><p class="text-node">Minimum 1 year of customer service experience; experience as a hotel receptionist is a plus.</p></li><li><p class="text-node">Knowledge of reception software is an asset.</p></li></ul><p class="text-node"><strong>Skills, Abilities, and Aptitudes</strong></p><ul class="list-node"><li><p class="text-node">Spoken and written French and English. French is the primary language for our clientele. As an international organization, we welcome an English-speaking clientele representing nearly 50% of our daily guests; therefore, proficiency in English, both oral and written, is necessary to adequately welcome our English-speaking guests and respond to their needs and expectations. Knowledge of another language is an asset.</p></li><li><p class="text-node">Excellent customer service skills and interpersonal qualities.</p></li><li><p class="text-node">Good organization, attention to detail, and the ability to solve problems independently.</p></li><li><p class="text-node">Positive attitude, empathetic listening, and flexibility.</p></li><li><p class="text-node">Availability for varied hours: day, evening, weekends.</p></li><li><p class="text-node">Ability to stand for long periods and lift objects up to 15 pounds.</p></li></ul><p class="text-node">Our organization is an equal opportunity employer committed to recruiting a diverse workforce and maintaining an inclusive culture. The use of masculine is solely for the purpose of simplifying the text. We do not discriminate based on gender, ethnicity, religion, sexual orientation, age, disability, or any other characteristic protected by provincial or federal laws.</p>
