Marco

Customer service: Empathy as the key to providing excellent service.

Created profile on

Location Montreal, Urban agglomeration of Montreal, Montreal (06), Quebec, Canada 

I am passionate about providing excellent customer service, and I am satisfied when the client receives what he expected and even more when he/she receives more than what he expected. 
If some problems arise, it is not the main thing, being able to solve them and satisfy is the challenge.
Getting a customer to end up with a great experience while in the company is the goal.
Expertise

HospitalityFood servicesTourismEventsAttractions

Years of experience related to expertise

3 to 5

Availabilities

Full-timePart-time

Last level of completed studies

Bachelor

Language

FrenchEnglishOthers