f you are extremely qualified, have terrific application materials, a targeted resume and you're interviewing for jobs, but always coming up with a silver medal, it's possible that you're bumping up against an elusive category: likability. Also known in the industry as "cultural fit," likability is a reason many candidates don't make the final cut—the interviewers either didn't like them or didn't believe they would mesh well with current employees.

One of the reasons that most employers don't provide specific feedback to a second-place candidate is because it's difficult to explain why someone doesn't fit in. An employer can get in legal hot water for explaining that someone didn't get hired because the team just didn't like the candidate and couldn't imagine spending a lot of time together.

Emotional intelligence, otherwise known as soft skills, is the category of skills most likely involved when evaluating likability or fit. Wikipedia defines them as "Personal attributes that enhance an individual's interactions, job performance and career prospects. Unlike hard skills, which are about a person's skill set and ability to perform a certain type of task or activity, soft skills relate to a person's ability to interact effectively with co-workers and customers and are broadly applicable both in and outside the workplace."

Soft skills include: attitude, communication skills, time management, critical thinking and a slew of other categories that do not relate to intelligence.

There's no question that soft skills play a role in most, if not all, hiring decisions. So how can you demonstrate these skills during an interview? Eddie Earnest from HigherNext (www.highernext.com), a company that offers the Certified Business Laureate (CBL) certification tests and credentialing system, suggests the following tips to help highlight these five soft skills during an interview.

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