Rossella

Dear Hiring Manager,
I have over 20 years of experience in the hospitality industry and a proven track record of optimizing operations to enhance guest satisfaction and drive revenue, I am excited about the opportunity to contribute to your esteemed hotel.
In my previous role as Assistant General Manger and Operation's Manager at le St-Martin Hotel Particulier, I successfully managed daily operations, leading a team of 30 to 45 staff members to deliver exceptional service. I implemented process improvements that increased operational efficiency, while maintaining a keen focus on guest experience. My strong analytical skills and attention to detail have allowed me to identify and resolve issues swiftly, ensuring seamless service delivery.
I believe my background aligns well with your vision. I am passionate about fostering a positive work environment that motivates staff to excel and encourages collaboration across departments.
Furthermore, my experience with budget management and cost control will ensure that operational expenditures align with revenue goals. I am adept at using data-driven insights to make informed decisions that improve both operational performance and guest satisfaction.
Thank you for considering my application. I look forward to the opportunity to discuss how my skills and experiences align with the needs of your team.
Thank you, 
Rossella Rao