Osman

Results-driven Hotel/Property Manager and Travel Arrangement Specialist with over 10 years of
customer service expertise. Demonstrated success in elevating guest satisfaction levels and
fostering a culture of continuous improvement. Proficient in overseeing a portfolio of 100+
residential property rentals, providing top-notch service through effective communication, proactive
issue resolution, and strategic networking. Possess strong leadership abilities and adept at
managing teams, coupled with advanced technical proficiency in Salesforce, Guesty, Google Suites,
and Microsoft Office Suite.