Laurence

 I am writing to you because I would love to join your team. I have worked several jobs in customer service in the past and know it is important to prioritize and value the  customers experience. In my CV, I mentioned some skills I learned throughout my career. I would also like to mention my extraordinary communication and de-escalation skills, which have helped me with difficult customers and aided me in the anticipation of customer needs in the past. The experience I have makes me the best candidate for this position