Justin

I am an adaptable and resourceful employee with six years of experience in customer-centric roles. At Sonder Hospitality, where I most recently worked as a Front Desk Hospitality Agent, I fined-tuned my
ability to manage guest interactions with professionalism and efficiency. My role involved addressing day-to-day guest requests, assisting guests with check in and check out, troubleshooting maintenance
and technology issues, relocate guests when necessary, as well as performing quality audits of each of our units. These responsibilities required a customer-centric approach, resourcefulness and excellent
problem-solving skills—qualities that I have consistently demonstrated throughout my career.