Edwin

Dedicated and punctual hospitality professional with over [X] years of experience in customer-facing roles, including 3 years working on an international cruise ship and as a valet doorman in high-end environments. Known for delivering warm, personalized service that makes every guest feel welcome and at home. Highly knowledgeable about Montreal and always ready to assist guests with directions, recommendations, and local insights to enhance their stay. Skilled in international guest services, valet and front-door operations, multicultural communication, conflict resolution, and concierge-level support. Consistently professional, dependable, and calm under pressure, with a strong commitment to time management, guest safety, and creating memorable first impressions.