Christine

Customer experience and community manager with hands-on experience both online and onsite, across hospitality, aviation, and event-based environments. Experienced in managing guest communication via phone, email, SMS and digital platforms, supporting check-in and check-out operations, resolving issues in real time, and coordinating with onsite teams. Comfortable with technology, naturally service-oriented, and bilingual in English and French (plus Spanish and Portuguese), I bring a human, structured approach to digital-first guest experiences.