<p class="text-node">Remote (Canada) | Full-Time | EST +/- 2 hour</p><p class="text-node">You live in Lighthouse, Duetto, IDeaS — or Pricelabs. The tool doesn't matter; the craft does. You know what a healthy pickup curve looks like, you've defended a price floor in a market downturn, and you've sat across the table from an owner or a GM who thought their RevPAR was bad luck and not bad pricing. You're tired of running someone else's playbook on someone else's portfolio.</p><p class="text-node">About New Living</p><p class="text-node">New Living is a well-funded joint venture backed by leading hospitality partners. We're building a platform for short-term and mid-term rental operators and luxury branded residences — connecting them with tools and services that actually work together — because right now, most of the industry runs on duct tape between their PMS, channel manager, pricing tool, and OTA dashboards. Our team is small, moves fast, and uses AI and automation across the platform. We're growing quickly and need someone who can own the revenue craft end-to-end — from the first onboarding call to the monthly strategy review twelve months later.</p><p class="text-node">The Role</p><p class="text-node">This is a hybrid role by design — we're a small team and we hire people who like wearing two hats well. You'll own the full commercial side of the customer journey: building and running the onboarding for every new property manager that joins the platform, then owning the ongoing revenue strategy across that portfolio. You'll work side-by-side with our Customer Success Manager — they own the relationship and the day-to-day; you own the numbers, the pricing strategy, and whether each property actually hits its potential.</p><p class="text-node">Onboarding is where most of the value is won or lost. We have an onboarding process today — your job is to make it sharper, faster, and more consistent. You'll own the deck, run the kickoff, configure the tools, set the strategy — and then you'll stay close enough to the portfolio to make sure the strategy survives contact with reality.</p><p class="text-node">What You'll Do</p><p class="text-node">Onboarding (own it end-to-end)</p><p class="text-node">Take our existing onboarding deck and playbook to the next level — streamline the flow, sharpen the materials, cut the steps that don't earn their keep</p><p class="text-node">Run new-property kickoffs: discovery on the owner's goals and constraints, comp set selection, market analysis</p><p class="text-node">Configure Pricelabs from scratch for each new portfolio: base prices, min stays, seasonality, occupancy-based rules, custom market data layers, orphan day rules, last-minute discounts</p><p class="text-node">Stand up the listings properly: titles, photo ordering, descriptions, amenities, ranking levers across Airbnb, Vrbo, <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="http://Booking.com">Booking.com</a></p><p class="text-node">Set the channel mix and distribution strategy from day one</p><p class="text-node">Ongoing revenue management</p><p class="text-node">Own portfolio-wide pricing health — pickup, pacing, RevPAR vs market, identify and fix underperformers</p><p class="text-node">Run weekly internal revenue reviews and monthly strategy calls with property managers — bring the data, walk them through the story</p><p class="text-node">Drive the direct-booking strategy: rate parity, promos, retargeting, owner-site conversion</p><p class="text-node">Spot what's working in one portfolio and propagate it across others</p><p class="text-node">Partner with the Customer Success Manager on QBRs and renewal conversations — you bring the numbers, they bring the relationship</p><p class="text-node">Feed pricing and distribution insights back into the product roadmap so we build the right tools</p><p class="text-node"></p>
Interested?
Apply to this job
