Receptionist / Front Desk Agent cover
Hôtel & Pavillons Le Petit Manoir du Casino logo

Receptionist / Front Desk Agent

Job details
Starts:

May 23, 2026

Up to $18.78 hourly

Full time , Part time, Seasonal, Temporary

Hospitality, Tourism

La Malbaie, QC, Canada

Company

Hôtel & Pavillons Le Petit Manoir du Casino logo

Hôtel & Pavillons Le Petit Manoir du Casino

1 job available

Job description

<p class="text-node"><strong>Le Petit Manoir du Casino, </strong>located in<strong> La Malbaie </strong>in the beautiful Charlevoix region, is looking for receptionists to join its team.</p><p class="text-node">At the front desk, you are at the heart of the customer experience. You welcome visitors, respond to requests, handle bookings, payments, and communications while providing professional, courteous, and efficient service.</p><p class="text-node">This position is suitable for an organized, reliable, smiling person who is comfortable with customer service and capable of working in a dynamic environment where the pace can be fast.</p><p class="text-node"><strong>Responsibilities</strong></p><h4 class="heading-node"><strong>Tasks</strong></h4><ul class="list-node"><li><p class="text-node">Answer the phone and relay calls and messages</p></li><li><p class="text-node">Use a standard or telephone system</p></li><li><p class="text-node">Record and route messages</p></li><li><p class="text-node">Obtain and process necessary information to serve customers</p></li><li><p class="text-node">Schedule and confirm appointments</p></li><li><p class="text-node">Perform office tasks such as filing, sorting, and distributing mail</p></li><li><p class="text-node">Welcome visitors and direct them to the appropriate employee or service</p></li><li><p class="text-node">Send invoices</p></li><li><p class="text-node">Provide general information to clients and the public</p></li><li><p class="text-node">Receive and issue payments</p></li></ul><p class="text-node"></p>

Requirements

<h2 class="heading-node">Desired Profile</h2><ul class="list-node"><li><p class="text-node">High school diploma or equivalent.</p></li><li><p class="text-node">1 to less than 2 years of experience in customer service, reception, hospitality, or a related field.</p></li><li><p class="text-node">French required.</p></li><li><p class="text-node">Intermediate English, an important asset for serving our tourist clientele.</p></li><li><p class="text-node">Excellent oral and written communication skills.</p></li><li><p class="text-node">Good organizational skills and attention to detail.</p></li><li><p class="text-node">Reliability, flexibility, and teamwork spirit.</p></li><li><p class="text-node">Ability to work under pressure and manage multiple tasks simultaneously.</p></li><li><p class="text-node">Proficiency with computer tools and office software.</p></li></ul><h2 class="heading-node">Working Conditions</h2><ul class="list-node"><li><p class="text-node">Permanent, full-time position.</p></li><li><p class="text-node">Schedule of 30 to 40 hours per week.</p></li><li><p class="text-node">On-site work only.</p></li><li><p class="text-node">Variable schedule: day, evening, morning, weekends, and holidays based on operational needs.</p></li><li><p class="text-node">Overtime available as needed.</p></li><li><p class="text-node">Salary: $18.78</p></li><li><p class="text-node">Work location: 525 chemin des Falaises, La Malbaie, QC, G5A 2V5.</p></li></ul><h2 class="heading-node">Benefits</h2><ul class="list-node"><li><p class="text-node">Free on-site parking.</p></li><li><p class="text-node">Employer-paid training.</p></li><li><p class="text-node">Registered group retirement savings plan, subject to applicable conditions.</p></li><li><p class="text-node">On-site amenities and activities.</p></li><li><p class="text-node">Opportunities for team building.</p></li><li><p class="text-node">Stimulating workspace that is human-centered and collaborative.</p></li><li><p class="text-node">Opportunities for learning and professional development.</p></li></ul><p class="text-node"></p>

Interested?

Apply to this job

More opportunities for you