Housekeeping Supervisor

Job description

GDI Building Services has been a specialized provider of public building maintenance services for over 90 years. Our presence in over 20 cities across Canada allows us to offer the best operational approach to service, which is proximity. This success is based on integrity, respect and care.

We are currently seeking for a Housekeeping Supervisor for one of our prestigious business partners, Alt Ottawa Hotel. If you are a dynamic, passionate and dedicated person, this job is for you!

 

Responsibilities:

· Supervise daily operations

· Provide support and collaboration to the multidisciplinary team

· Provide constructive feedback and training techniques to employees

· Manage and monitor payroll, inventory, scheduling and other leadership duties

· Maintain open communication with other operation departments to ensure guest satisfaction

· Inspect guest rooms, public areas, pool, etc. after being cleaned by housekeeping to ensure quality standards

· Provide exemplary customer service in your interactions with guests

·Ensure the proper functioning and safety of equipment

· Ensure that safe work techniques are applied and that the wearing of PPE complies with the procedures in place

· Check and note any repairs or damages found in the hotel, both in rooms and public areas; and if applicable, complete and forward a repair order to the maintenance department

· Your participation and commitment will be essential during the weekly meetings of the housekeeping department.

Requirements

· Have a minimum of 2 years of experience in the hotel industry.

· Be available to work days, evenings and weekends

· Able to work under pressure, make decisions and manage problems effectively.

· Has autonomy, dynamism and great motivation.

· Sense of initiative and discretion.

· Good communication skills.

· Excel in customer service and personnel management.

· Possess motivational leadership.

· Possibility of advancement.

· Knowledge of OnQueue hotel system (asset)

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