Hotel Revenue Manager cover
Groupe TIDAN logo

Hotel Revenue Manager

Job details

Full time

Montréal, QC, Canada

Company

Groupe TIDAN logo

Groupe TIDAN

2 jobs available

About Groupe TIDAN

Founded in Montreal in 1970, Tidan Group is a key player in the real estate and hospitality sectors, with a strong presence in Eastern Canada and the Southern United States. Over the decades, Tidan has developed more than 40 rental, commercial, and residential properties, as well as a dozen renowned hotels and one of the largest tennis clubs in North America. The group continues to create unique environments that combine comfort, innovation, and high-quality service.

Among Tidan’s most iconic achievements are the transformation of the prestigious Mount Stephen Club into a luxury hotel, and the complete renovation of the Montréal Marriott Château Champlain, now acclaimed for its contemporary design and renewed sense of hospitality.

Job description

<p><span style="color: rgb(0, 0, 0); font-size: 14px; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serifImpact;"><img src="https://vidcruiter-paperclip-bucket-production-ca.s3.amazonaws.com/tinymce_assets/assets/000/017/256/original/image001_%281%29.jpg" width="73" height="113"></span></p> <p data-start="62" data-end="194"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><strong data-start="62" data-end="75">Location:</strong> <span style="font-size: 11.0pt; line-height: 107%; font-family: 'Aptos',sans-serif; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: Aptos; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-CA; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">On-site at one of our hotels in Montreal</span></span><br data-start="125" data-end="128"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><strong data-start="128" data-end="139">Status:</strong> Full-time</span><br data-start="149" data-end="152"><br></p> <p data-start="196" data-end="478"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Tidan is a hotel and real estate group that has been in business for 55 years, with a portfolio of 12 hotels and more than 65 real estate properties, as well as the largest tennis club in North America. </span></p> <p class="MsoNormal" style="text-align: justify;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Tidan Hotels is seeking an experienced Hotel Revenue Manager to support a portfolio of properties. Reporting to the Director of Revenue Management, this role works closely with General Managers and Sales teams to achieve revenue targets through effective pricing, inventory, distribution, forecasting, and system accuracy. The ideal candidate is analytical, organized, comfortable working with multiple hotel systems, and able to clearly communicate revenue strategies to different teams.</span></p> <p class="MsoNormal" style="text-align: justify;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><strong>Key Responsibilities</strong></span></p> <ul style="margin-top: 0cm;" type="disc"> <li class="MsoNormal" style="text-align: justify; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Manage revenue strategy for assigned hotels, including pricing, inventory, availability, restrictions, promotions, and market positioning.</span></li> <li class="MsoNormal" style="text-align: justify; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Collaborate with hotel teams to understand objectives, analyze performance, and recommend actionable strategies to improve revenue, occupancy, ADR, RevPAR, and profitability.</span></li> <li class="MsoNormal" style="text-align: justify; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Review daily and weekly performance reports, including booking pace, group production, market demand, pickup, and channel performance.</span></li> <li class="MsoNormal" style="text-align: justify; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Monitor market trends, competitor pricing, local demand, and key economic indicators impacting each property.</span></li> <li class="MsoNormal" style="text-align: justify; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Ensure rate parity and consistency of rates, restrictions, packages, and promotions across all systems (PMS, RMS, CRS, GDS, OTA, brand websites, and direct channels).</span></li> <li class="MsoNormal" style="text-align: justify; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Support the creation and launch of new rates, packages, promotions, and other revenue opportunities.</span></li> <li class="MsoNormal" style="text-align: justify; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Identify distribution issues and collaborate with internal teams or vendors to resolve them.</span></li> <li class="MsoNormal" style="text-align: justify; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Support system migration projects (PMS, CRS, RMS), including transition to Power of M, testing, training, configuration, and process alignment.</span></li> <li class="MsoNormal" style="text-align: justify; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Manage and optimize the Duetto RMS system and leverage data to support better decision-making.</span></li> <li class="MsoNormal" style="text-align: justify; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Collaborate with Sales and Marketing teams to increase direct bookings, optimize OTA strategy, and improve channel mix profitability.</span></li> <li class="MsoNormal" style="text-align: justify; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Provide guidance and training to hotel teams on revenue tools, systems, reporting, and revenue management fundamentals.</span></li> </ul> <p class="MsoNormal" style="text-align: justify;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><strong>Requirements</strong></span></p> <ul style="margin-top: 0cm;" type="disc"> <li class="MsoNormal" style="text-align: justify; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Minimum of 3 years of experience in hotel revenue management or a combination of relevant experience.</span></li> <li class="MsoNormal" style="text-align: justify; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Degree in Hospitality Management, Business Administration, Marketing, or a related field is preferred (or equivalent experience).</span></li> <li class="MsoNormal" style="text-align: justify; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Strong understanding of rates, inventory, restrictions, and their impact on hotel performance.</span></li> <li class="MsoNormal" style="text-align: justify; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Knowledge of hotel distribution systems (PMS, RMS, CRS, GDS, OTAs, channel managers, and direct channels).</span></li> <li class="MsoNormal" style="text-align: justify; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Functional experience with PMS, CRS, RMS, and OTA extranets for basic support and troubleshooting.</span></li> <li class="MsoNormal" style="text-align: justify; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Solid understanding of rate setup and rate loading within a PMS.</span></li> <li class="MsoNormal" style="text-align: justify; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Strong proficiency in Microsoft Office, especially Excel.</span></li> <li class="MsoNormal" style="text-align: justify; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Strong analytical skills with the ability to simplify and communicate data-driven recommendations.</span></li> <li class="MsoNormal" style="text-align: justify; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Ability to manage priorities, work independently, and identify urgent issues.</span></li> </ul> <p class="MsoNormal" style="text-align: justify;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><strong>Preferred Experience & Skills</strong></span></p> <ul style="margin-top: 0cm;" type="disc"> <li class="MsoNormal" style="text-align: justify; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Experience with Marriott systems or similar brand environments.</span></li> <li class="MsoNormal" style="text-align: justify; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Experience with RMS tools such as Duetto, IDeaS, One Yield, or equivalents.</span></li> <li class="MsoNormal" style="text-align: justify; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Experience with Opera Cloud, Opera Admin, and reporting configurations.</span></li> <li class="MsoNormal" style="text-align: justify; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Experience with systems such as SynXis, iHotelier/TravelClick, Reservit, Lightspeed, iQware, or MARSHA.</span></li> <li class="MsoNormal" style="text-align: justify; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Experience troubleshooting OTA platforms (e.g., Booking.com, Expedia).</span></li> <li class="MsoNormal" style="text-align: justify; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Experience supporting PMS, CRS, or RMS migrations and system implementations.</span></li> <li class="MsoNormal" style="text-align: justify; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Detail-oriented, accurate, and comfortable working with data and reports.</span></li> <li class="MsoNormal" style="text-align: justify; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Curious, proactive, and eager to learn multiple interconnected systems.</span></li> <li class="MsoNormal" style="text-align: justify; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Strong communication skills with the ability to work effectively across hotel teams.</span></li> <li class="MsoNormal" style="text-align: justify; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Ability to explain complex revenue concepts in a simple and clear manner.</span></li> </ul> <p class="MsoNormal" style="text-align: justify;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><strong><span style="line-height: 107%;"> </span></strong></span><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><strong>Travel Requirements</strong></span></p> <p class="MsoNormal" style="text-align: justify;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Willingness to travel between properties as required.</span></p> <p><span style="font-size: 12px; color: rgb(126, 140, 141);"><em><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serifImpact;"><strong>Who are we:</strong></span></em></span></p> <p><span style="font-size: 12px; color: rgb(126, 140, 141);"><em><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serifImpact;">The Tidan Hospitality and Real Estate Group is a dynamic organization of real estate and hospitality, headquartered in Montreal, Quebec, Canada. Since its founders purchased their first property in 1970, Tidan has assembled an extensive and diverse portfolio of self-managed income-generating properties in Canada and the United States. The portfolio includes office, retail, industrial, and residential buildings, as well as a group of affiliated hotels and one of the largest indoor tennis facilities in North America. Tidan has proudly applied its combined experience in the hospitality and construction sectors to the renovation of the prestigious Mount Stephen residence in Montreal's famous Golden Square Mile. To learn more about Tidan, visit our website: https://www.tidan.com/fr/</span></em></span></p>

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