Hospitality Agent (Hours Between 9AM and 6PM)Hospitality Agent (Hours Between 9AM and 6PM)

<div> <p>At Simplissimmo, we are revolutionizing hospitality with an innovative service based on technology and carefully designed, inspiring accommodations combined into a seamless experience. As one of the leading property management companies for over 15 years, Simplissimmo Montreal specializes in fully furnished apartments, offering a variety of accommodation options from rooms to apartments. We manage over 200 units and 6 hotels for short and long-term stays.<br><br></p> <p>From hassle-free self-check-ins to luxurious toiletries, we provide all our guests with the privacy of a home away from home, without the formalities of a hotel.<br><br></p> <p>We are seeking hospitality agents, the face of Simplissimmo. This versatile role is perfect for those who love hospitality and thrive on serving our clients, without the inconvenience of night shifts or standing at a reception desk. If you are bilingual, tech-savvy, detail-oriented, and enjoy solving customer issues while catering to their requests throughout the day, we would love to hear from you! Join our fast-paced, evolving environment focused on delivering exceptional customer experiences within a young, professional team.<br><br></p> <p>Your responsibilities will include:</p> <ul> <li> Responding to daily customer inquiries via phone, email, and SMS, and resolving any issues that may arise.</li> <li> Managing client registrations and processing payments.</li> <li> Guiding customers through the Simplissimmo experience, ensuring an incredible first impression.</li> <li> Coordinating with the maintenance team to address minor maintenance and technology issues, such as furniture stain removal, unit access, Wi-Fi connectivity, etc.</li> <li> Ensuring systematic adherence to hospitality standards by coordinating with inventory checks and housekeeping.</li> <li> Addressing customer feedback.<br><br> </li> </ul> <p>If you are ready to be part of a dynamic company and contribute to delivering exceptional customer experiences, don't hesitate to apply at Simplissimmo!</p> </div> <div> <ul> </ul> <div></div> </div>