DoubleTree par Hilton Aéroport de Montréal  logo

Head of sales

Job details

Full time

Hospitality

705 Av. Michel - Jasmin, Dorval, QC H9P 1B8, Canada

Company

DoubleTree par Hilton Aéroport de Montréal  logo

DoubleTree par Hilton Aéroport de Montréal

1 job available

Job description

<p class="text-node"><span style="color: white;">Head of sales</span></p><p class="text-node"><span style="color: white;">&nbsp;</span></p><p class="text-node"><span style="color: white;">The DoubleTree by Hilton Montreal Airport is looking for a head of sales to join a dynamic work team. The candidate will position and promote the establishment's products and services in its sector, the West Island of Montreal, and Greater Montreal. He/She will participate in the development and implementation of the establishment's sales and marketing plan while being a proud representative of the DoubleTree by Hilton philosophy.</span></p><p class="text-node"><span style="color: white;">Responsibilities</span></p><p class="text-node"><span style="color: white;">Reporting to the General Manager, the candidate will be responsible for:</span></p><p class="text-node"><span style="color: white;">• Solicit potential customers and the existing client portfolio by telephone, email, meetings, trade shows, etc.</span></p><p class="text-node"><span style="color: white;">• Participate in Hilton's sales activities in addition to keeping their sales tools up to date.</span></p><p class="text-node"><span style="color: white;">• Work closely with Hilton's revenue manager. Plans, organizes, and supervises sales and marketing development strategies.</span></p><p class="text-node"><span style="color: white;">• Identify action priorities to increase business opportunities.</span></p><p class="text-node"><span style="color: white;">• Develop new strategies to develop new markets while ensuring profitability.</span></p><p class="text-node"><span style="color: white;">• Prepare a sales plan: market research, price, promotion, advertising, distribution, communication, etc.</span></p><p class="text-node"><span style="color: white;">• Prepare and analyze group reports (accommodation and banquet) on a weekly basis.</span></p><p class="text-node"><span style="color: white;">• Understand the parameters of the conference or meeting (level of importance of the meeting, number of people expected, duration, budget allocated, etc.).</span></p><p class="text-node"><span style="color: white;">• Take care of hotel visits for potential customers.</span></p><p class="text-node"><span style="color: white;">• Discuss menus, prices, necessary equipment (audiovisual, IT or other), layout of premises, etc. with customers; while maximizing hotel revenues.</span></p><p class="text-node"><span style="color: white;">• Transmit the information necessary for the realization of the conference or meeting to the staff and department concerned (choice of menus, reservations of rooms and equipment, specific features regarding the layout of the premises, etc.)</span></p><p class="text-node"><span style="color: white;">• Prepare sales contracts; group and meeting room reservations, as well as ensure the accuracy of billing.</span></p><p class="text-node"><span style="color: white;">• Make the necessary arrangements to satisfy customers.</span></p><p class="text-node"><span style="color: white;">• Follow up with customers and resolve problems related to the consumption of the establishment's product or service.</span></p><p class="text-node"><span style="color: white;">• Keep customer files and contracts up to date.</span></p><p class="text-node"><span style="color: white;">• Ensure optimal use of all facilities and maximize profitability.</span></p><p class="text-node"><span style="color: white;">• Ensure the smooth running of activities from arrival to departure of participants.</span></p><p class="text-node"><span style="color: white;">• Ensure full customer satisfaction to encourage their return.</span></p>

Requirements

<p class="text-node"><span style="color: white;">Skills</span></p><p class="text-node"><span style="color: white;">&nbsp;</span></p><p class="text-node"><span style="color: white;">• Skills in human resources management (management of work teams, conflict management, etc.).</span></p><p class="text-node"><span style="color: white;">• Skills in planning, sales, negotiation, and marketing.</span></p><p class="text-node"><span style="color: white;">• Skills in customer service.</span></p><p class="text-node"><span style="color: white;">• Professional attitudes and behavior (dynamism, interpersonal skills, honesty, versatility, sense of initiative, sense of organization, etc.).</span></p><p class="text-node"><span style="color: white;">• Knowledge of spoken and written French and English. Mastery of other languages is an asset.</span></p><p class="text-node"><span style="color: white;">• Skills for written and verbal communication.</span></p><p class="text-node"><span style="color: white;">• Excellent skills in logistics and communications.</span></p><p class="text-node"><span style="color: white;">• Ability to perform monetary transactions.</span></p><p class="text-node"><span style="color: white;">• Knowledge and application of labor standards and basic principles in health and safety.</span></p><p class="text-node"><span style="color: white;">• Leadership and decision-making ability.</span></p><p class="text-node"><span style="color: white;">• Tolerance to stress.</span></p><p class="text-node"><span style="color: white;">• Minimum of 2 years experience in a similar position</span></p><p class="text-node"><span style="color: white;">• 1 year of experience in sales or event coordination.</span></p><p class="text-node"><span style="color: white;">• Ability to follow a development plan for the event market.</span></p><p class="text-node"><span style="color: white;">• Hold a driver's license.</span></p><p class="text-node"><span style="color: white;">• Knowledge of the Microsoft environment (Word, Excel, Outlook, Power Point) and hotel computer systems, particularly sales systems (OnQ PM, OnQ R&amp;I, GRO, Delphi/Meeting Broker, etc.)</span></p><p class="text-node"><span style="color: white;">• Knowledge of the West Island of Montreal market (an asset)."</span></p>

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