Events Coordinator and Administrative AssistantEvents Coordinator and Administrative Assistant

<p class="text-node">Join the team at Hotel St Paul!&nbsp;</p><p class="text-node">Hotel St Paul, an architectural gem in the heart of Old Montreal, is looking for a talented Events Coordinator and Administrative Assistant to enrich its team.&nbsp;</p><p class="text-node">Your mission: Assist in the planning and coordination of events while supporting administrative office tasks.&nbsp;</p><p class="text-node">Main responsibilities:&nbsp;</p><p class="text-node">Event and meeting coordination (90%)&nbsp;</p><ul class="list-node"><li><p class="text-node">Coordinate and plan groups and meetings from the contract signing to the conclusion of the event, responding to client needs and adopting a proactive approach.&nbsp;</p></li></ul><ul class="list-node"><li><p class="text-node">Act as the primary contact for the client, identifying their needs and wants, anticipating requests, and ensuring the smooth running of the event (audio-visual, food and beverage, room setup).&nbsp;</p></li></ul><ul class="list-node"><li><p class="text-node">Collaborate closely with the catering, housekeeping, and technical departments to ensure every detail is in place.&nbsp;</p></li></ul><ul class="list-node"><li><p class="text-node">Prepare the weekly calendar of groups and meetings and explain the procedure of each event to all department heads during the weekly banquet meeting.&nbsp;</p></li></ul><ul class="list-node"><li><p class="text-node">Plan and organize additional client needs.&nbsp;</p></li></ul><ul class="list-node"><li><p class="text-node">Take deposits, respond to direct billing requests, and send final invoices.&nbsp;</p></li></ul><ul class="list-node"><li><p class="text-node">Create groups in the management system, and upon receiving participant lists, forward them to reservations.&nbsp;</p></li></ul><ul class="list-node"><li><p class="text-node">Ensure client satisfaction by anticipating needs, managing unforeseen issues, and responding effectively to requests to create memorable experiences.&nbsp;</p></li></ul><ul class="list-node"><li><p class="text-node">Follow up with clients after events and handle any feedback from clients.&nbsp;</p></li></ul><ul class="list-node"><li><p class="text-node">Prepare post-event reports to measure the success of groups/meetings and propose improvements for future events.&nbsp;</p></li></ul><ul class="list-node"><li><p class="text-node">Establish processes aimed at improving the customer experience for future events.&nbsp;</p></li></ul><p class="text-node">Administrative support to management (10%)&nbsp;</p><ul class="list-node"><li><p class="text-node">Assist the management team, particularly the General Manager, in administrative aspects as needed.&nbsp;</p></li></ul><p class="text-node"></p>