<img style="display: block; margin-left: auto; margin-right: auto;" src="https://vidcruiter-paperclip-bucket-production-ca.s3.amazonaws.com/tinymce_assets/assets/000/024/078/original/mceclip0.jpg"> Workplace: 1050 De La Gauchetière St W, Montreal, QC H3B 4C9 Status: Full-time Acquired by Tidan in 2018, this hotel is located in the heart of the metropolis of Montreal. The Marriott Château Champlain is a 1-minute walk from the metro, accessible through an underground passage adjacent to the Bell Centre and also via 1000 De La Gauchetière. This iconic Montreal hotel, with its 36 floors, 614 rooms, 13 suites, and 25 meeting rooms, was completely renovated in 2021 and can accommodate up to 1000 guests. If you are seeking a modern and stylish work environment, join the inspiring team of one of the largest downtown hotels in Montreal. Reporting to the Director of Sales, the Group & Events Manager is responsible for the sales and coordination of meetings and events involving 0 to 49 guest rooms per night, and for the complete coordination of events with 9 rooms or fewer, across all market segments. Responsibilities: <ul> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);" data-start="476" data-end="560"> Handle group and event inquiries and bookings with professionalism and efficiency. </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);" data-start="561" data-end="674"> Collaborate with the sales team to create customized proposals tailored to the specific needs of group clients. </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);" data-start="675" data-end="886"> Coordinate all logistical and operational planning for events without guest rooms, ensuring all details are addressed — including menu selection, room setup, audiovisual requirements, and billing arrangements. </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);" data-start="887" data-end="989"> Ensure smooth communication between clients and internal teams (sales, marketing, operations, etc.). </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);" data-start="990" data-end="1081"> Oversee event execution to ensure adherence to the hotel's quality and service standards. </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);" data-start="1082" data-end="1201"> Provide ongoing support and guidance to clients throughout the process, from initial booking to post-event follow-up. </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);" data-start="1202" data-end="1280"> Manage event and group service budgets, ensuring efficient use of resources. </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);" data-start="1281" data-end="1373"> Identify opportunities to improve processes and services to enhance the client experience. </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);" data-start="1374" data-end="1469"> Gather and analyze client feedback to assess satisfaction and pinpoint areas for improvement. </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);" data-start="1470" data-end="1585"> Supervise and lead the team responsible for group services, fostering a positive and productive work environment. </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);" data-start="1586" data-end="1703"> Provide necessary information for thank-you letters and Marriott Bonvoy point processing to the sales coordinators. </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);" data-start="1704" data-end="1845"> Stay up to date with evolving services and trends in the industry through sources like the Marriott website, Tourisme Montréal, and others. </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);" data-start="1846" data-end="1950"> Represent the hotel at business activities such as trade shows, networking events, sales blitzes, etc. </li> </ul> Required Qualifications and Skills: <ul> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);" data-start="2000" data-end="2106"> Minimum of 1 year of experience in a similar role within the hospitality industry or a related field </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);" data-start="2107" data-end="2152"> Degree in hospitality management (an asset) </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);" data-start="2153" data-end="2259"> Strong written and verbal communication skills in both French and English (bilingualism is required) </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);" data-start="2260" data-end="2367"> Excellent knowledge of the tourism industry and a deep understanding of the hotel’s products and services </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);" data-start="2368" data-end="2470"> Familiarity with relevant software (an asset): Word, Excel, Outlook, CI/TY, Social Table, PMS/Marsha </li> </ul> Benefits: You will be eligible for the hotel’s Employee Benefits Program, which includes: <ul data-start="2581" data-end="2677"> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);" data-start="2581" data-end="2598"> Group insurance </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);" data-start="2599" data-end="2619"> RRSP contributions </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);" data-start="2620" data-end="2638"> Discounted rates </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);" data-start="2639" data-end="2677"> Opportunities for career advancement </li> </ul> You will also receive the following additional hotel-provided perks: <ul data-start="2753" data-end="2841"> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);" data-start="2753" data-end="2773"> Company cell phone </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);" data-start="2774" data-end="2782"> Laptop </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);" data-start="2783" data-end="2815"> Dry cleaning (taxable benefit) </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);" data-start="2816" data-end="2841"> Meals (taxable benefit) </li> </ul> Languages: Bilingualism (French and English) in both spoken and written form is required for this position, as we serve an international clientele. About Us: Tidan is a hotel and real estate group in business for 52 years, with a portfolio of 12 hotels and over 65 real estate properties, as well as the largest tennis club throughout North America. To learn more about Tidan, visit our website: https://www.tidan.com/fr/. Why Join Our Team: In addition to competitive salaries, we offer benefits such as group insurance, including life insurance, disability insurance, medical and dental insurance, as well as vision care. Our employees have 24/7 access to healthcare professionals through the Employee Assistance Program. You have access to personal days and holidays scheduled according to the department and hotel you work in. We also offer bonuses through our referral program and much more. We believe in teamwork and are committed to building a highly performing team, whether through training or by strengthening team relationships. We admire our employees who set themselves professional challenges and support them in achieving their goals. Take the step and join the Tidan team among our multiple job opportunities, whether in the hotel or real estate industry, there is a place for you.

Sales manager, Small Group and Events

Company

Montréal Marriott Château Champlain

About Montréal Marriott Château Champlain

Job description

Interested?

Apply to this job

More opportunities for you

Food & Beverage Terrace Manager

Food & Beverage Supervisor – Terrace

Busser-Restaurant (Seasonal)

Sales manager, Small Group and EventsSales manager, Small Group and Events