Sales Manager – Business Travel, Entertainment & Sports cover
Hôtel Vogue - Collection Curio par Hilton logo

Sales Manager – Business Travel, Entertainment & Sports

Job details

Full time

Hospitality, Events

1425 Rue de la Montagne, Montréal, QC H3G 1Z3, Canada

Company

Hôtel Vogue - Collection Curio par Hilton logo

Hôtel Vogue - Collection Curio par Hilton

3 jobs available

About Hôtel Vogue - Collection Curio par Hilton

Welcome to Vogue Hotel Montreal Downtown, Curio Collection by Hilton: Located in the heart of Montreal’s fashion district, Vogue Hotel Montreal, Curio Collection by Hilton, is steps away from luxury boutiques, outstanding restaurants and downtown attractions. The hotel offers a refined and elegant experience for travelers seeking the best of Montreal. Working at Vogue Hotel Montreal means joining a team dedicated to delivering exceptional service in a prestigious setting. At Hilton, excellence is a tradition. We anticipate our guests’ needs and create memorable experiences. We extend that same care to our team members, fostering an environment where everyone can grow personally and professionally. Vogue Hotel Montreal, a distinctive Curio Collection by Hilton property, combines luxury and personalized service to deliver memorable stays. Our vision: to become Montreal’s benchmark for sustainable, people-centered luxury hospitality while providing our team members with a prestigious environment in which to build an exceptional career

Job description

<p class="text-node"><strong>Welcome to the Vogue Hotel Montreal Downtown, Curio Collection by Hilton:</strong></p><p class="text-node"><strong>Role &amp; mission</strong></p><p class="text-node">Reporting to the Director of Sales, the Sales Manager – Business Travel, Entertainment &amp; Sports plays a key role in driving the hotel’s commercial performance. With primary responsibility for the transient Business Travel segment, the successful candidate develops and retains corporate accounts, actively prospects for new business, negotiates corporate rates and manages corporate requests for proposals (RFPs).</p><p class="text-node">The position also develops opportunities in Entertainment &amp; Sports, working with agencies, producers, promoters and sports organizations. The Sales Manager balances account growth, rate strategy, outstanding service and cross-functional collaboration to support the hotel’s revenue objectives.</p><p class="text-node"><strong>What we offer:</strong></p><p class="text-node">• A stimulating work environment within a growing organization.</p><p class="text-node">• A benefits program including insurance, a retirement savings plan with employer contributions and paid time off.</p><p class="text-node">• Employee recognition programs and professional development opportunities.</p><p class="text-node">• Discounts at Hilton hotels.</p><p class="text-node">• Additional benefits to be discussed.</p><p class="text-node"></p><p class="text-node">We are looking for a professional who is passionate about upscale hospitality, brings substantial Business Travel experience, excels at winning new corporate accounts and is motivated to expand our Entertainment &amp; Sports business.</p><p class="text-node"><strong>Key responsibilities</strong></p><p class="text-node"><strong>Business development &amp; prospecting</strong></p><p class="text-node">• Actively prospect for local, national and international corporate accounts and identify new sources of business travel room nights.</p><p class="text-node">• Build long-term relationships with travel managers, corporate clients, travel management companies (TMCs) and strategic partners.</p><p class="text-node">• Create and execute a prospecting plan, conduct sales calls and site inspections, and participate in relevant industry events.</p><p class="text-node"><strong>Business Travel account management</strong></p><p class="text-node">• Manage negotiated corporate accounts, assess room-night production, average daily rate (ADR) and revenue, and implement targeted growth plans.</p><p class="text-node">• Lead annual corporate RFP processes, prepare rate proposals, negotiate commercial terms and manage contract renewals.</p><p class="text-node">• Partner with Revenue Management to establish competitive, profitable rate strategies that consider high-demand periods and occupancy needs.</p><p class="text-node">• Work with relevant teams to verify negotiated rate accuracy and bookability through distribution channels, including GDS, and resolve reported discrepancies.</p><p class="text-node"><strong>Entertainment &amp; Sports</strong></p><p class="text-node">• Develop and maintain relationships with producers, promoters, talent agencies, sports teams, organizations and specialized partners.</p><p class="text-node">• Qualify room-block requests for artists, productions, teams and touring personnel; prepare proposals and negotiate agreements in line with hotel policies.</p><p class="text-node">• Anticipate segment-specific needs, including confidentiality, coordinated arrivals, nonstandard schedules and last-minute requests.</p><p class="text-node">• Evaluate opportunities associated with concerts, performances, competitions and major events in partnership with Revenue Management.</p><p class="text-node"><strong>Internal collaboration &amp; operational coordination</strong></p><p class="text-node">• Collaborate closely with Revenue Management, Reservations, Front Office, Rooms and Events to ensure smooth handovers and exceptional guest experiences.</p><p class="text-node">• Communicate client requirements, contractual commitments, VIP considerations and key operational details accurately and promptly.</p><p class="text-node"><strong>Commercial analysis &amp; performance</strong></p><p class="text-node">• Track account production, room nights, revenue, ADR and prospecting activities; analyze results and recommend corrective action.</p><p class="text-node">• Contribute to forecasting, sales reporting and commercial planning; maintain accurate account records, pipeline reporting and CRM data.</p><p class="text-node">• Use Delphi and relevant hotel systems diligently and follow established internal procedures.</p><p class="text-node"><strong>Guest experience &amp; brand representation</strong></p><p class="text-node">• Deliver responsive, personalized service aligned with Vogue’s upscale lifestyle positioning.</p><p class="text-node">• Exercise discretion, professionalism and sound judgment when handling sensitive information and high-profile guests.</p><p class="text-node">• Represent the hotel as a brand ambassador and foster lasting client loyalty.</p><p class="text-node"><strong>Working conditions</strong></p><p class="text-node">• Flexible schedule aligned with client needs, peak business periods and commercial priorities.</p><p class="text-node">• Occasional travel, client visits and attendance at networking or industry events.</p>

Requirements

<p class="text-node"><strong>Professional skills</strong></p><p class="text-node">• Demonstrated expertise in Business Travel and negotiated corporate account management.</p><p class="text-node">• Knowledge of corporate RFPs, negotiated rates, GDS and TMCs.</p><p class="text-node">• Strong prospecting, negotiating and hotel sales-cycle management skills.</p><p class="text-node">• Ability to interpret performance indicators, including room nights, ADR, revenue and account production.</p><p class="text-node">• Excellent verbal and written communication in French and English.</p><p class="text-node">• Familiarity with CRM and hotel systems; Delphi, Opera and RFP platforms are assets.</p><p class="text-node">• Strong organization, administrative accuracy and ability to manage competing priorities.</p><p class="text-node"><strong>Personal qualities</strong></p><p class="text-node">• Proactive, self-motivated and results-oriented.</p><p class="text-node">• Independent, accountable and commercially astute.</p><p class="text-node">• Collaborative, with clear and transparent communication.</p><p class="text-node">• Receptive to feedback, adaptable and a strong listener.</p><p class="text-node">• Guest-focused, diplomatic and discreet.</p><p class="text-node">• Detail-oriented, dependable and resilient in a dynamic environment.</p><p class="text-node"><strong>Experience &amp; education</strong></p><p class="text-node">• 3–5 years of hotel sales experience, including at least 2 years in Business Travel or corporate transient sales.</p><p class="text-node">• Hands-on experience managing corporate accounts, prospecting and responding to corporate RFPs.</p><p class="text-node">• Education in hotel management, business administration, commerce or a related field, or equivalent experience.</p><p class="text-node">• Experience in luxury, boutique or lifestyle hotels is an asset.</p><p class="text-node"><strong>What we are looking for</strong></p><p class="text-node">• Proven ability to generate new business and grow production from existing corporate accounts.</p><p class="text-node">• Knowledge of the Montreal corporate travel market and an established professional network are assets.</p><p class="text-node">• Experience in Entertainment or Sports is an asset, not a requirement.</p><p class="text-node">• Understanding of the balance between revenue growth, profitability and guest experience.</p><p class="text-node">• A warm, professional and self-directed individual motivated to exceed targets.</p>

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