Sales & Banquet Operations CoordinatorSales & Banquet Operations Coordinator

<p>The Quebec City Marriott Downtown is looking for a <strong>Sales & Banquet Operations Coordinator</strong> to join our team.</p> <p>Reporting to the Director of Sales & Marketing, you will be responsible for coordinating confirmed groups and ensuring the smooth execution of events at the hotel. You will be a key point of contact for our clients and work closely with the hotel’s various departments to provide a seamless and personalized experience.</p> <h2>Responsibilities</h2> <ul> <li>Coordinate confirmed group stays, including accommodations, meeting rooms, food & beverage and other requirements;</li> <li>Prepare and distribute group resumes, banquet event orders and relevant information to the appropriate departments;</li> <li>Follow up with clients prior to arrival and throughout their event;</li> <li>Welcome clients and act as their main point of contact during events;</li> <li>Oversee the smooth execution of functions and respond to last-minute requests or changes;</li> <li>Coordinate room setups, staffing requirements and audiovisual equipment;</li> <li>Participate in weekly sales and group meetings;</li> <li>Complete banquet function billing and required administrative follow-ups;</li> <li>Perform other related duties to ensure the success of groups and events.</li> </ul> <h2>Skills & Requirements</h2> <ul> <li>Ability to use advanced functions of various computer systems, including client tracking, inventory control and forecasting tools;</li> <li>Creative personality with a strong focus on results and banquet service;</li> <li>Excellent organizational skills, attention to detail and thoroughness in following up on files;</li> <li>Excellent communication skills in both French and English;</li> <li>Minimum of three (3) years of customer service experience;</li> <li>College diploma in hospitality;</li> <li>Availability to work a variable and flexible schedule.</li> </ul> <h2>Benefits</h2> <ul> <li>Group insurance and Employee Assistance Program;</li> <li>Retirement plan with employer contribution;</li> <li>Public transportation or parking provided;</li> <li>Employee referral bonus and recognition programs;</li> <li>Preferred employee rates at Marriott hotels worldwide;</li> <li>Development and career advancement opportunities within the company and the Marriott network.</li> </ul> <p><strong>Join a dynamic team and play an important role in the success of our groups and events!</strong></p>