Luxury In Transit logo

Reservations and Operations Coordinator

Job details
Starts:

Sep 11, 2026

From $57,000.00 yearly

Full time

Hospitality

Old Montreal, Montreal, QC, Canada

Company

Luxury In Transit logo

Luxury In Transit

1 job available

Job description

<p class="text-node"><span style="color: black;">Luxury In Transit Collection of Homes offers new ways of travel in the heart of Old Montreal. </span>We aim to make our guests feel at home away from their house. <span style="color: black;">Located on iconic streets, decorated with style, </span>each home is self check-in, allowing privacy and tranquillity throughout the stay<span style="color: black;">, just steps away from all attractions. Luxury In Transit is the perfect place for a rewarding career, with a dynamic team.</span></p><p class="text-node"><span style="color: black;">The Reservations and Operations Coordinator is responsible for providing the best customer experience through daily planning of activities.</span></p><p class="text-node"><span style="color: black;">Work Location: Luxury In Transit Collection of Homes, in Old Montreal</span></p><p class="text-node"><span style="color: black;">Status: Full-time</span></p><p class="text-node"><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Working Schedule: 40 hours/week from Thursday to Monday</span></p><p class="text-node">Responsibilities include:</p><p class="text-node"><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Verification of reservations made via our web site and third parties to ensure they comply with our policies and procedures</span></p><p class="text-node"><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Responding to various guests inquiries and sending our recommendations</span></p><p class="text-node"><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinating between different teams and departments to ensure efficiency of hotel operations and that each stay is a memorable with positive experience for guests</span></p><p class="text-node"><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Effectively ensuring smooth arrivals for guests</span></p><p class="text-node"><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborating in inventory management and suite inspection</span></p><p class="text-node"><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensuring compliance with hotel standards, policies, house rules, and procedures</span></p><p class="text-node"><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Performing various administrative tasks related to reservations and different teams and departments</span></p><p class="text-node"><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Keeping the database up to date to ensure the accuracy of various report productions</span></p><p class="text-node"><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participating in meetings to stay informed about ongoing promotions, availabilities, different rates, etc.</span></p><p class="text-node">&nbsp;</p>

Requirements

<p class="text-node">Skills and Requirements:</p><p class="text-node"><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Leadership, autonomy, and a proven sense of customer service</span></p><p class="text-node"><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Team spirit</span></p><p class="text-node"><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Very good sense of responsibility, organization, and prioritization in a fast-paced environment</span></p><p class="text-node"><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to manage special requests, customer complaints, and complex situations</span></p><p class="text-node"><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication and interpersonal skills</span></p><p class="text-node"><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Good computer skills. Knowledge of hotel management software is an asset</span></p><p class="text-node"><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Availability to work weekends and holidays</span></p><p class="text-node">&nbsp;</p><p class="text-node">Requirements:</p><p class="text-node"><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; High-school diploma; a college degree in hospitality or tourism is an asset.</span></p><p class="text-node"><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Minimum of 2 years of experience</span></p><p class="text-node"><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Very good knowledge of English and French, both oral and written, is required for this position.</span></p><p class="text-node"><span style="color: black;">&nbsp;</span></p>

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