<ul class="list-node"><li><p class="text-node">Greet guests with courtesy and professionalism</p></li><li><p class="text-node">Perform check-ins and check-outs</p></li><li><p class="text-node">Answer phone calls and emails</p></li><li><p class="text-node">Create and modify reservations</p></li><li><p class="text-node">Respond to guest requests and inquiries</p></li><li><p class="text-node">Inform guests about hotel services and local attractions</p></li><li><p class="text-node">Process payments and necessary transactions</p></li><li><p class="text-node">Verify reservations and room availability</p></li><li><p class="text-node">Communicate with the housekeeping team regarding room status</p></li><li><p class="text-node">Maintain a clean, organized, and welcoming reception area</p></li><li><p class="text-node">Ensure good communication with other team members</p></li><li><p class="text-node">Adhere to hotel procedures and service standards</p></li><li><p class="text-node">Perform any other tasks related to the smooth operation of the reception</p></li></ul><p class="text-node"></p>
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