Porter RESIDENCES Ritz-Carlton
Offer published on Apr 15
Job description
Situated in the Golden Square downtown area of Montreal, and being part of the Ritz-Carlton brand, The Ritz-Carlton Residences are the most prestigious condominiums in Montreal, and they offer to their owners the ``nec-plus ultra`` of a luxurious life style.
At The Ritz-Carlton Residences, our Ladies and Gentlemen are the most important resource in our service commitment to our Residents. By applying the principles of trust, honesty, respect, integrity and commitment, we nurture and maximize talent to the benefit of each individual and the company. The Ritz-Carlton fosters a work environment where diversity is valued, quality of life is enhanced, individual aspirations are fulfilled, and The Ritz-Carlton Mystique is strengthened.
Department: Ritz-Carlton Residences – Reception
Work: Full Time
Classification: Porter / Bellman
Job Description. Your assignments will consist of:
Meeting and Greeting the residents and their guests and / or employees
Escort the residents and their guests and / or employees at their residence and carry their luggage and packages;
Answer the various questions of residents;
Assist residents on departure and carry luggage;
Be fully aware of what functions are going on in the Hotel
Assist with keeping lobby area and other common areas clean and orderly;
Maintain the confidentiality of residents and ensure their safety;
Provide coverage for doorman, as needed
Provide assistance to the Concierge, as needed
Work all the shifts, including the night shift
Perform all other duties, as required
Provide gracious, attentive and friendly service
Requirements
Must be available to work all 4 shifts, including weekends, holidays and night shifts;
Have previous work experience in a similar position in a luxury establishment
Proficiency in French and English, both oral and written; knowledge of a 3rd language will be considered an asset;
Have a good knowledge of the city of Montreal and its surroundings;
Follow and respect the guidelines and standards of Ritz-Carlton Residences;
Be motivated and in excellent physical shape, work under pressure, demonstrate initiative, work in a team and provide mutual assistance;
Must be able to stand or walk for an extended period of time or for entire work shift
Must be able to move, lift, carry, push, pull and place objects
Uniform and excellent grooming at all times;
Quiet, polite, patient, smiling and flexible while being diplomatic and discreet;
Interpersonal skills and know how to communicate clearly and professionally with residents, their guests and / or employees, as well as any other person who comes to the Residences;
Adapt to a diversified clientele and ensure a service of exceptional quality;
Refers to: The Director of Residences and the Assistant to the Director of Residence.
Are you interested?
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