Night supervisor
Offer published on Apr 15
About Hôtel Place d'Armes
Born in Montreal, Corner Collection believes that moments of happiness are the essence of life. Corner is an award-winning collection of boutique hotels, restaurants and spas that awaken the senses with experiences that feed the soul.
With over 45 years of experience in the hotel, restaurant and wellness industry, Corner Collection plays a key role in the development of Old Montreal.
Working at Corner Collection means creating exceptional moments, together.
Job description
Join Corner Collection, a prestigious collection of hotels, restaurants and spas, where excellence and passion define every experience. Our iconic properties, Hôtel Nelligan, named Best Urban Hotel in Canada by the prestigious Travel & Leisure - Best Awards, and Hôtel Place d'Armes, recently awarded a Michelin Key and a Travel & Leisure Award, embody our values: community, passion, responsibility and excellence. Join our team and help create tailor-made moments for our guests.
NIGHT SUPERVISOR
Reporting to the Lodging Manager, the Night Supervisor actively participates in overseeing night operations with the goal of exceeding guest needs and expectations.
YOUR ROLE IS CRUCIAL
- To provide exceptional, high-standard service to our guests when taking reservations, during check-in and check-out, and in response to all requests;
- Ensure the application of customer service standards;
- Verify the day's transactions;
- Check-in and check-out guests;
- Take and forward telephone calls;
- Park guest vehicles;
- Any other tasks deemed necessary for the smooth running of the department.
WHAT WE OFFER
- A unique opportunity to work in one of Montreal's most renowned establishments, recognized both locally and worldwide.
- A trendy, upscale environment just steps from a metro station in the heart of Old Montreal.
- A competitive salary and rewards designed to recognize excellence and positive behaviors that reflect our raison d'être and values.
- Access to a reduced-price meal during your work shifts.
- An environment where work-life balance is encouraged.
- An exceptional 50% discount at all Corner Collection locations for you and your loved ones.
- Lots of opportunities to grow and reach your full potential - we're growing, and we want passionate, motivated people to grow with us.
- Discounts on the STM Opus card.
- Group insurance and group RRSP for full-time Corner team members.
- Access to a recognition program, festive events and team-building activities.
Requirements
WE NEED YOU IF
- Relevant experience in a reception department in a hotel environment;
- Oral and written bilingualism (essential);
- Good driving record and ability to operate manual and automatic vehicles;
- Hotel management training an asset;
- Good knowledge of reception software (Opera, an asset);
- Good knowledge of the Office Suite;
- Autonomy and initiative;
- Organizational skills;
- Concern for a job well done;
- Team spirit;
- Tact and diplomacy.
Are you interested?
Send your application to this employer
