<p class="text-node">The hotel <strong>Holiday Inn Montreal Downtown West</strong>, managed by <strong>RIMAP Hospitality Services</strong>, is seeking a <strong>Night Auditor</strong>.</p><h2 class="heading-node">About RIMAP Hospitality</h2><p class="text-node"> <strong>RIMAP Hospitality Services</strong> (RIMAP Hospitality) is an innovative Montreal company in hotel management, founded in 2007.</p><p class="text-node">Owner and operator of the <strong>Hilton Garden Inn Montreal Downtown</strong>, the <strong>Courtyard Marriott Montreal Downtown</strong>, the <strong>Holiday Inn Montreal Downtown West</strong> and the <strong>AC Marriott Montreal</strong> (coming soon), RIMAP is quickly becoming one of the <strong>largest management companies operating branded hotels</strong> in Montreal.</p><p class="text-node">Join the <strong>dynamically growing leader in hospitality in Montreal</strong>.</p><p class="text-node"><br></p><h2 class="heading-node">Role of the Position</h2><p class="text-node">Under the supervision of the <strong>Director of Customer Service</strong>, the Night Auditor is responsible for:</p><ul class="list-node"><li><p class="text-node">Welcoming guests during the night</p></li><li><p class="text-node">Customer service</p></li><li><p class="text-node">Front desk operations</p></li><li><p class="text-node">Administrative closing</p></li><li><p class="text-node">Preparing reports from the previous day</p></li></ul><p class="text-node"> </p><h2 class="heading-node">Main Responsibilities</h2><p class="text-node">The Night Auditor is responsible for:</p><ul class="list-node"><li><p class="text-node">Providing <strong>excellent service</strong> to our clients</p></li><li><p class="text-node">Effectively and professionally handling <strong>arrivals and departures</strong></p></li><li><p class="text-node">Knowing the <strong>city and its attractions</strong> to assist clients</p></li><li><p class="text-node">Managing <strong>complaints</strong> positively and professionally</p></li><li><p class="text-node">Maintaining a <strong>high level of customer service</strong></p></li><li><p class="text-node">Maintaining a <strong>control of daily reports</strong></p></li><li><p class="text-node">Following established <strong>procedures and policies</strong> of the hotel</p></li><li><p class="text-node"><strong>Reconciling cash drawers</strong> and credit cards</p></li><li><p class="text-node">Performing various <strong>tasks and projects</strong> daily</p></li><li><p class="text-node">Managing <strong>reservation calls</strong>, external and internal calls</p></li><li><p class="text-node">Creating <strong>reservations</strong> received by fax, various websites, and by phone</p></li></ul><h2 class="heading-node">Requirements</h2><ul class="list-node"><li><p class="text-node">Being <strong>fluent in both languages</strong> (French/English) both spoken and written</p></li><li><p class="text-node">Possessing <strong>strong analytical and accounting skills</strong></p></li><li><p class="text-node">Having a <strong>good approach with clients</strong></p></li><li><p class="text-node"><strong>Professional attitude</strong> and demonstrating <strong>leadership</strong></p></li><li><p class="text-node">Having <strong>experience in a similar position</strong> (night auditor, night receptionist, or similar hospitality sector)</p></li></ul><p class="text-node"> </p><h2 class="heading-node">Why Join RIMAP Hospitality?</h2><ul class="list-node"><li><p class="text-node">Join a <strong>growing innovative company</strong></p></li><li><p class="text-node">Work in a <strong>dynamically located hotel in the heart of Montreal</strong></p></li><li><p class="text-node">Evolve in an environment that values <strong>equity, diversity, and inclusion</strong></p></li><li><p class="text-node">Opportunity for growth in one of the <strong>largest hotel management companies</strong> in Montreal</p></li></ul><p class="text-node"></p>
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