Night AuditorNight Auditor

<p class="text-node"><strong>ACTIVITIES:</strong></p><p class="text-node">The duties and responsibilities for the Night Auditor include, but are not limited to the following:</p><ul class="list-node"><li><p class="text-node">Consistently provides exceptional customer service by exceeding guests expectations.</p></li><li><p class="text-node">Register guests into their guest rooms as per reservations &amp; checks out guests and settles accounts; collects and verifies payments – cash, debit and credit and maintaining a float.</p></li><li><p class="text-node">Verify and balance daily charges for all departments to customer folios, master accounts and house; accounts; make corrections as needed to ensure required documentation is obtained.</p></li><li><p class="text-node">Run computer through nightly processing sequence to reset for next day's use in balancing for applicable functions.</p></li><li><p class="text-node">Audit all income postings and charges.</p></li><li><p class="text-node">Record and balance staff and house charges.</p></li><li><p class="text-node">Prepare and transmit credit card deposits.</p></li><li><p class="text-node">Process city ledger work to accounting.</p></li></ul><p class="text-node">· Run accounts receivable reports; providing next day reports to the Front Office, Executive Office and other departments as required.</p><ul class="list-node"><li><p class="text-node">Takes ownership of all guest complaints and rectify the complaint quickly and efficiently;</p></li><li><p class="text-node">Communicates information regarding Guests’ needs to other Team Members and Departments.</p></li><li><p class="text-node">Follow established written emergency procedures for fire, power failure, water and gas line ruptures, and severe weather conditions</p></li></ul><p class="text-node">· Adhere to all health and safety guidelines and standards.</p><p class="text-node"></p>