Maître D cover
Hôtel Travelodge Québec logo

Maître D

Job details

Full time

Food services

Québec, QC, Canada

Company

Hôtel Travelodge Québec logo

Hôtel Travelodge Québec

5 jobs available

About Hôtel Travelodge Québec

Conçu pour répondre aux besoins des voyageurs d’affaires et de loisirs, l’Hôtel Travelodge Québec offre la combinaison idéale entre le confort, le prix et la facilité d’accès aux différents centres de transport et axes routiers de Québec.

À distance de marche de certaines attractions de la ville, des principales destinations de magasinage et de nombreux restaurants, nous vous proposons le meilleur de Québec à votre porte. Votre séjour à l’hôtel vous permettra de vous détendre facilement grâce à la salle d’exercice, ainsi que les déjeuners de notre restaurant. 

Job description

<p><span style="color: rgb(0, 0, 0); font-size: 14px; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serifImpact;"><img src="https://vidcruiter-paperclip-bucket-production-ca.s3.amazonaws.com/tinymce_assets/assets/000/023/585/original/mceclip0.jpg"></span></p> <p data-pm-slice="1 1 []"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><strong>Work Location:</strong> 3125 Boulevard Hochelaga, Québec City, Quebec, G1W 2P9</span></p> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><strong>Employment Type:</strong> Full-time</span></p> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><strong>Salary:</strong> $50,000 per year</span></p> <h3><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">About Travelodge Québec</span></h3> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Conveniently located at the entrance to Québec City, near major bridges and highways, Travelodge Québec offers easy access to the surrounding area. Whether you are looking to develop transferable skills or build a long-term career in the hospitality industry, you will enjoy being part of our dynamic team.</span></p> <h3><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Key Responsibilities</span></h3> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><strong>Restaurant and Banquet Operations</strong></span></p> <ul data-spread="false"> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Oversee and coordinate all restaurant operations, including banquet and bar services.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Organize and supervise the setup and breakdown of banquet rooms.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Ensure the smooth execution of events and banquets from start to finish.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Assist with event coordination by reviewing upcoming Banquet Event Orders (BEOs) to ensure all information and special requests are accurate and properly addressed.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Develop and implement food and beverage policies and procedures to maintain high standards of quality, service, and guest satisfaction.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Ensure compliance with food safety, hygiene, and sanitation regulations by overseeing regular inspections and maintaining adherence to applicable standards.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Perform any other related duties to maintain the quality and efficiency of departmental operations.</span></p> </li> </ul> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><strong>Team Management and Communication</strong></span></p> <ul data-spread="false"> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Manage, supervise, and train restaurant staff to ensure an exceptional guest experience.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Motivate, guide, and support service team members under your supervision.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Maintain effective communication within the department and collaborate closely with other hotel departments.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Provide hands-on support to team members, particularly during peak service periods.</span></p> </li> </ul> <h3><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Required Skills and Qualifications</span></h3> <ul data-spread="false"> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Previous experience as a Maître d’Hôtel, Restaurant Supervisor, or in a similar management role within the food and beverage industry.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Strong knowledge of dining room service standards, service protocols, and professional etiquette.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Excellent communication and leadership skills, with the ability to motivate, coach, and supervise a team.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Ability to work effectively under pressure, resolve issues promptly, and make sound decisions.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Strong organizational skills, including the ability to manage administrative responsibilities and coordinate employee schedules efficiently.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Strong customer service orientation, with the ability to provide personalized service and meet the expectations of discerning guests.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Good knowledge of food hygiene, sanitation, and safety standards.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Good command of both French and English, written and spoken.</span></p> </li> </ul> <h3><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Experience Requirements</span></h3> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">1 to 2 years of experience in restaurant or food and beverage service.</span></p> <h3><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Language Requirements</span></h3> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Bilingual proficiency in French and English, both written and spoken, is required for this position, as we serve an international clientele.</span></p> <p class="MsoNormal" style="margin-bottom: .0001pt;"> </p> <p><span style="color: rgb(149, 165, 166); font-size: 12px; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><em><strong>Who we are:</strong></em></span></p> <p><span style="color: rgb(149, 165, 166); font-size: 12px; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><em>Tidan is a hotel and real estate group that has been in business for 52 years with a portfolio of 12 hotels and over 65 real estate properties, as well as the largest tennis club across North America. To learn more about Tidan, visit our website: <a style="color: rgb(149, 165, 166);" href="https://www.tidan.com/en/">https://www.tidan.com/en/</a>.</em></span></p> <p><span style="color: rgb(149, 165, 166); font-size: 12px; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><em><strong>Why join our team:</strong></em></span></p> <p><span style="color: rgb(149, 165, 166); font-size: 12px; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><em>In addition to competitive salaries, we offer social benefits such as group insurance, which includes life insurance, disability insurance, medical and dental insurance, as well as vision care. Our employees have 24/7 virtual access to health professionals through the employee assistance program. You have personal days and vacation time that are scheduled according to the department and hotel you are joining. A bonus is also provided through our referral program and much more.</em></span></p> <p><span style="color: rgb(149, 165, 166); font-size: 12px; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><em>We believe in teamwork and are committed to creating a highly performing team, whether through training or by solidifying team relationships. We admire our employees who take on professional challenges and support them in their achievement. Take the step and join the Tidan team through our multiple job opportunities, whether in the hotel or real estate industry, there is a place for you.</em></span></p>

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