<p class="text-node"><strong>Responsibilities:</strong></p><ul class="list-node"><li><p class="text-node">Warmly greet guests and provide exceptional service from the moment they arrive;</p></li><li><p class="text-node">Manage bookings, check-ins, and check-outs efficiently and professionally;</p></li><li><p class="text-node">Respond to inquiries via phone, email or in person accurately and courteously;</p></li><li><p class="text-node">Anticipate guests' needs and offer personalized service to ensure their satisfaction;</p></li><li><p class="text-node">Coordinate with other hotel departments to ensure a smooth guest experience;</p></li><li><p class="text-node">Promote hotel services, local attractions, and regional activities to enhance the guests' experience;</p></li><li><p class="text-node">Ensure cleanliness and organization of the reception area.</p></li></ul><p class="text-node"><strong>Requirements:</strong></p><ul class="list-node"><li><p class="text-node">Bilingualism in French and English required to provide quality service to our local, tourist, and international clientele;</p></li><li><p class="text-node">Previous experience of at least one year in a similar role preferred;</p></li><li><p class="text-node">Training in hospitality and/or relevant experience is an asset;</p></li><li><p class="text-node">Knowledge of the area and local tourist attractions is an asset;</p></li><li><p class="text-node">Proficiency in computer software such as Office Suite, PMS (Mews is an asset);</p></li><li><p class="text-node">Excellent verbal and written communication skills;</p></li><li><p class="text-node">Ability to work independently and as part of a team in a dynamic environment.</p></li></ul><p class="text-node"></p>
