Hoste(ss), Marcus restaurant & lounge (Full-Time)Hoste(ss), Marcus restaurant & lounge (Full-Time)
Job details
Starts:
Jul 17, 2026
Full time
Hospitality, Food services
Montreal, QC, Canada
Company
Four Seasons Hôtel Montréal
10 jobs available
Job details
Starts:
Jul 17, 2026
Full time
Hospitality, Food services
Montreal, QC, Canada
Job description
<p class="text-node"><strong>About the role:</strong> </p><p class="text-node">The host/hostess is the first to greet guests with courtesy and a smile, creating a positive first impression of the restaurant and bar. They are responsible for managing reservations, knowing the menus, and organizing the service areas. The host/hostess is also expected to recognize regular guests and have a flexible schedule, including weekends and holidays. </p><p class="text-node"></p><p class="text-node"><strong>What you will do:</strong> </p><ul class="list-node"><li><p class="text-node">Greet and seat guests while managing reservations in line with Four Seasons standards. </p></li></ul><ul class="list-node"><li><p class="text-node">Handle guest requests, anticipate needs, and provide personalized service. </p></li></ul><ul class="list-node"><li><p class="text-node">Organize the host stand, oversee seating plans, and ensure balanced station assignments. </p></li></ul><ul class="list-node"><li><p class="text-node">Answer phone calls, take reservations, and provide information about the restaurant and hotel services. </p></li></ul><ul class="list-node"><li><p class="text-node">Maintain menu quality and stay fully informed on daily specials and menu offerings. </p></li></ul><ul class="list-node"><li><p class="text-node">Collaborate with other departments and promptly report any incidents or special requests to management. </p></li></ul><p class="text-node"><strong>What we offer:</strong> </p><ul class="list-node"><li><p class="text-node">Comprehensive health benefits (dental, vision, life insurance, prescriptions, etc.). </p></li></ul><ul class="list-node"><li><p class="text-node">Discounts at MARCUS Restaurant and the Guerlain Spa. </p></li></ul><ul class="list-node"><li><p class="text-node">Employee recognition programs (Employee of the Month, anniversary celebrations, etc.). </p></li></ul><ul class="list-node"><li><p class="text-node">Complimentary meals per shift at Café 1440. </p></li></ul><ul class="list-node"><li><p class="text-node">Employer-contributed retirement plan. </p></li></ul><ul class="list-node"><li><p class="text-node">Paid vacation plus two additional floating holidays per year. </p></li></ul><ul class="list-node"><li><p class="text-node">Strong training and development programs. </p></li></ul><ul class="list-node"><li><p class="text-node">Employee travel program, including complimentary stays at Four Seasons properties worldwide (based on tenure and availability). </p></li></ul><ul class="list-node"><li><p class="text-node">And more! </p></li></ul><p class="text-node"> </p><p class="text-node"> </p><p class="text-node"><em>The list of responsibilities above is not exhaustive and may evolve based on hotel needs and operational demands.</em> </p><p class="text-node"></p><p class="text-node"><em>Four Seasons is an equal opportunity employer committed to diversity and inclusion. The masculine form is used only for ease of reading.</em></p><p class="text-node"></p>
Requirements
<p class="text-node"><strong>What you bring:</strong> </p><ul class="list-node"><li><p class="text-node">Good communication skills in French, both oral and written; </p></li></ul><ul class="list-node"><li><p class="text-node">An intermediate level of English is required to provide professional service to international customers, understand their specific requests, and respond effectively; </p></li></ul><ul class="list-node"><li><p class="text-node">Strong customer service experience with superior interpersonal skills, professionalism, and discretion. </p></li></ul><ul class="list-node"><li><p class="text-node">Knowledge of food and beverage operations, with the ability to multitask in a fast-paced environment. </p></li></ul><ul class="list-node"><li><p class="text-node">Highly organized, detail-oriented, and results-driven. </p></li></ul><ul class="list-node"><li><p class="text-node">Proficient in MS Office (Word, Excel); experience with OpenTable is an asset. </p></li></ul><ul class="list-node"><li><p class="text-node">Previous experience in luxury hospitality or restaurant settings is a plus; ability to stand for extended periods. </p></li></ul><p class="text-node"> </p>