<img src="https://vidcruiter-paperclip-bucket-production-ca.s3.amazonaws.com/tinymce_assets/assets/000/017/256/original/image001_%281%29.jpg" width="73" height="113"> Workplace: Saint John, New Brunswick. Status: Full-time Salary: $45,000 per year <div class="group/user-message flex flex-col items-end gap-2" data-chatgpt-search-unit-key="fallback-turn-13:0:user" data-chatgpt-search-message-ids="c125c64b-4013-42cf-93a1-e3b64119f479"> <div class="w-full" data-content-search-unit-key="fallback-turn-13:0:user"> <div class="group/user-message flex w-full flex-col gap-1 items-end"> <div class="bg-user-message text-user-message min-w-0 max-w-(--user-chat-width) overflow-hidden break-words px-(--thread-content-margin) [&_.contain-inline-size]:[contain:initial] bubble-vBnidZ py-2.5 rounded-2xl relative text-start" data-user-message-bubble="true"> <div class="flex flex-col items-end gap-1"> <div class="relative w-full min-w-0 text-size-chat leading-relaxed"> <div class="" data-search-result-target=""> <div class="text-size-chat whitespace-pre-wrap" dir="auto"> </div> </div> </div> </div> </div> <div class="flex flex-row-reverse items-center gap-1"> <div class="isolate me-1 ms-1 flex items-center gap-2 opacity-0 group-focus-within/user-message:opacity-100 group-hover/user-message:opacity-100 [@media(hover:none)]:opacity-100"> <div class="flex turn-action-controls items-center gap-0.5 browser:gap-0">Residential Property Manager</div> </div> </div> </div> </div> </div> Take the next step in your career and join the Tidan team. With numerous employment opportunities across the hospitality and real estate sectors, there is a place for you to grow with us. <h2>Position Overview</h2> Reporting to the Regional Administrator, the Residential Property Manager is responsible for the day-to-day management, operations, and overall performance of a residential property. The Residential Property Manager ensures the efficient operation and proper maintenance of the properties while providing a high level of service to residents. This role is also responsible for overseeing tenant relations, leasing activities, maintenance operations, vendors, and the administrative and financial aspects of the assigned properties. The Residential Property Manager serves as a key point of contact for tenants, contractors, vendors, and internal stakeholders. <h2>Key Responsibilities</h2> <h3>Property Management & Operations</h3> <ul data-spread="false"> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Oversee the day-to-day operations of assigned residential properties; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Conduct regular property inspections to ensure buildings and common areas are properly maintained; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Identify maintenance, repair, and property improvement needs; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Coordinate preventive and corrective maintenance activities; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Monitor service requests and ensure they are addressed in a timely manner; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Coordinate and oversee contractors, vendors, and other external service providers; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Obtain and review quotes for maintenance, repairs, and improvement projects; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Monitor ongoing work to ensure compliance with established timelines, budgets, and quality standards; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Respond to and coordinate the appropriate actions for emergency situations affecting the properties. </li> </ul> <h3>Tenant Relations</h3> <ul data-spread="false"> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Serve as the primary point of contact for tenants; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Build and maintain positive relationships with residents while delivering a high standard of customer service; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Respond to tenant inquiries, concerns, and complaints and ensure appropriate follow-up; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Oversee tenant move-in and move-out processes; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Conduct or coordinate unit inspections related to move-ins and move-outs; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Prepare and manage lease renewals; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Coordinate the preparation of new leases and ensure tenant and lease information is accurately entered into Hopem; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Maintain accurate and up-to-date tenant and lease records; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Ensure compliance with building rules and lease terms; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Follow up on collection matters, outstanding balances, and other tenant-related issues in accordance with company procedures. </li> </ul> <h3>Leasing & Occupancy</h3> <ul data-spread="false"> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Monitor current and upcoming vacancies; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Coordinate and conduct showings of available residential units to prospective tenants; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Support leasing activities to maintain optimal occupancy levels; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Review rental applications and coordinate credit and background verification processes; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Coordinate unit preparation and turnover prior to new tenant occupancy; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Monitor local rental market trends and communicate relevant information to management. </li> </ul> <h3>Financial & Administrative Management</h3> <ul data-spread="false"> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Participate in the preparation and monitoring of property operating budgets; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Monitor property expenses and identify budget variances; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Review and approve property-related invoices; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Monitor rent collection and outstanding tenant balances; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Conduct collection follow-ups in accordance with company policies and procedures; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Ensure accurate tenant billing in accordance with lease terms; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Maintain accurate property, tenant, and lease information in Hopem; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Prepare and maintain management reports related to property operations, occupancy, expenses, and other key activities. </li> </ul> <h3>Vendor & Maintenance Management</h3> <ul data-spread="false"> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Develop and maintain strong working relationships with contractors and service providers; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Coordinate and monitor service contracts; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Ensure that work performed by contractors and vendors meets established quality standards; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Plan and oversee preventive maintenance activities; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Identify opportunities for property improvements that enhance building quality and the resident experience; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Oversee property security and surveillance systems as required. </li> </ul> <h3>Compliance & Risk Management</h3> <ul data-spread="false"> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Ensure compliance with internal policies and procedures; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Ensure properties are operated in accordance with applicable laws, regulations, and industry standards; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Properly document incidents, tenant concerns, and operational issues; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Collaborate with internal and external stakeholders on matters requiring additional intervention or follow-up. </li> </ul> <h2>Education & Experience</h2> <ul data-spread="false"> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> College diploma in Property Management, Business Administration, Management, or a related field; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Relevant experience in residential property management; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Experience managing multiple residential units or properties is considered a strong asset; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Good understanding of residential leasing processes and lease administration; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Knowledge of Hopem or another property management software is considered an asset; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Good knowledge of applicable New Brunswick residential tenancy regulations; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Proficiency in Microsoft Office Suite. </li> </ul> <h2>Skills & Qualifications</h2> <ul data-spread="false"> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Strong organizational skills with the ability to manage multiple priorities simultaneously; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Excellent communication and customer service skills; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Strong problem-solving skills and ability to effectively manage challenging situations; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Ability to work independently and demonstrate initiative and accountability; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Sound judgment and decision-making skills; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Strong vendor management and negotiation skills; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Attention to detail, particularly in administrative and financial matters; </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Strong interpersonal skills and ability to work collaboratively as part of a team. </li> </ul> Who are we: The Tidan Hospitality and Real Estate Group is a dynamic organization of real estate and hospitality, headquartered in Montreal, Quebec, Canada. Since its founders purchased their first property in 1970, Tidan has assembled an extensive and diverse portfolio of self-managed income-generating properties in Canada and the United States. The portfolio includes office, retail, industrial, and residential buildings, as well as a group of affiliated hotels and one of the largest indoor tennis facilities in North America. Tidan has proudly applied its combined experience in the hospitality and construction sectors to the renovation of the prestigious Mount Stephen residence in Montreal's famous Golden Square Mile. To learn more about Tidan, visit our website: https://www.tidan.com/fr/

Gestionnaire de propriété commercial

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