Group, Tour & FIT Sales Manager

Workplace : 1740 Boul. René-Lévesque O, Montréal, QC H3H 1R3

Status: Full time

Salary: $54500 per year

Located in downtown Montreal, the Nouvel Hôtel gives you quick access to all means of transportation. If you want to be surrounded by passionate professionals, this 4-star hotel is ready to welcome you. What's more, the hotel's location gives you a wide choice of restaurants and cafés for lunch or after-work happy hour.

We are seeking a dynamic, and results-driven individual to fill the position with Group, Tour & FIT Sales Manager at Le Nouvel Hôtel, located in the heart of downtown Montreal.

Reporting to the Director of Sales & Marketing, the Sales Manager will be responsible for developing the Group, Tour, and FIT segment, with a strong focus on identifying and securing profitable business opportunities—particularly short-term, high-yield, and price-insensitive bookings.

The primary objective of this role is to maximize hotel revenue through the effective promotion of guestrooms, banquet spaces, and food & beverage services, while ensuring an exceptional client experience.

To meet monthly room night targets, the Sales Manager will be expected to develop and implement strategic sales action plans, foster strong interdepartmental collaboration, and successfully complete special projects assigned by the Director of Sales & Marketing.

Job Description:

• Achieve monthly room night targets for the Tour & Travel market segment and manage group blocks
• Follow established procedures for booking group travel and FIT (Free Independent Traveler) reservations
• Participate in business trips targeting specific regions within the group travel market
• Solicit accounts within the assigned market segment
• Prospect and develop new accounts in alignment with the hotel’s mission
• Conduct weekly solicitation through sales calls and site inspections, and ensure proper follow-up
• Utilize all available prospecting sources in accordance with the Sales Action Plan
• Follow up on leads from other potential sources
• Actively participate in professional associations and industry trade shows
• Meet budgeted goals for room nights, average rates, and revenue
• Contribute to the development of direct mail campaigns and promotional initiatives tailored to the group tour and travel market segment
• Maintain a positive attitude and embrace change
• Coordinate and follow up with clients to ensure satisfaction and retention
• Ensure control and accuracy of rooming lists at least 60 days prior to group arrival

Skills and qualifications:

• Ability to work effectively in a team – an asset
• Ability to work well under pressure – an asset
• Knowledge of Hotello software – an asset
• Proficiency with computer software (Microsoft Office Suite) – an asset
• Strong interpersonal skills and ability to build relationships – an asset
• Customer-oriented mindset – an asset
• Ability to identify client needs – an asset
• Commitment to quality customer service – an asset

Requirements:

Years of experience required: 2–3 years in Sales

Languages:
• High proficiency in spoken and written English – Required
• High proficiency in spoken and written French – Required

Bilingualism (French and English) in both oral and written communication is required for this position, as we serve international clients.

Who we are:

Tidan is a hotel and real estate group in business for 52 years, with a portfolio of 12 hotels and over 65 real estate properties, as well as the largest tennis club across North America. To find out more about Tidan, visit https://www.tidan.com/fr/.

Why join our team?

In addition to competitive salaries, we offer benefits such as group insurance, which includes life insurance, disability insurance, medical and dental insurance, and vision care. Our employees have 24/7 virtual access to healthcare professionals via the Employee Assistance Program. Personal days and vacations are scheduled according to the department and hotel you join. A bonus is also provided via our referral program and much more.

We believe in teamwork and are committed to creating a high-performance team, whether through training or solidifying team relationships. We admire our employees for taking on professional challenges, and we support them in their achievements. Take the plunge and join the Tidan team through our many job opportunities, whether in the hotel or real estate industry, there's a place for you.