General ManagerGeneral Manager

<p class="text-node"><strong>THE COMPANY:</strong></p><p class="text-node">&nbsp;</p><p class="text-node">Passion drives performance.&nbsp; InnVest succeeds because our employees love who we are. Our entire team shares a passion deeply rooted in the hospitality and travel industry, extending beyond the walls of our offices and properties.</p><p class="text-node">&nbsp;</p><p class="text-node">Our corporate culture is built on collaboration. An agile team where everyone has a voice at the table and an opportunity to pursue their passions. Our skills are as diverse as our portfolio, but we all share a unique goal: the belief that partnerships yield the best results, an entrepreneurial approach, respect for others, a keen sense of integrity, and curiosity to challenge the status quo.</p><p class="text-node">With over 100 hotels in our portfolio, representing 18 internationally renowned hotel brands, InnVest is the largest independent hotel owner in Canada. Moreover, our management team oversees the daily operations of nearly 90 hotels, making InnVest also the largest independent hotel operator in Canada. InnVest's portfolio is geographically diverse with hotels from Vancouver, British Columbia, to Corner Brook, Newfoundland, and includes a wide range of experiences, from roadside inns to luxury urban properties.</p><p class="text-node">At InnVest, our mission is simple: to provide guests with an exceptional experience and superior returns for quality hotel investments. A career at InnVest will offer you unparalleled opportunities and invaluable exposure.</p><p class="text-node"><strong>THE ROLE:</strong></p><p class="text-node"><span style="color: black;">The <strong>General Manager</strong> is responsible for the management and supervision of all aspects of hotel operations, including: guest relations, front desk, sales, housekeeping, maintenance, product quality, accounting, team building, and staff development. Directs and coordinates hotel activities to enhance efficiency and maximize profits by performing tasks personally or through direct reports.</span></p><p class="text-node"><strong>RESPONSIBILITIES:</strong></p><p class="text-node">The duties and responsibilities of the <strong>General Manager</strong> include, but are not limited to:</p><p class="text-node">·&nbsp;&nbsp;Managing all aspects of the business.</p><p class="text-node">·&nbsp;&nbsp;Overall responsibility for the financial success of the property, including budget management, forecasting, performance, and revenue. Develop, prepare, execute, and achieve financial goals.</p><p class="text-node">·&nbsp;&nbsp;Managing all revenue sources. Maintain a fair market share. The goal is to maintain established cost and quality standards, maximize profits, train and retain employees, and exceed customer expectations.</p><p class="text-node">·&nbsp;Responsible for the development and execution of business plans, including sales and marketing plans.</p><p class="text-node">·&nbsp;Determine the hotel’s pricing strategy concerning room inventory and anticipated market segment composition to exceed occupancy rates compared to market share with superior return rates.</p><p class="text-node">·&nbsp;Leadership and management of all departments and staff. Oversee daily operations. Control purchases and inventory.</p><p class="text-node">·&nbsp;Represent the hotel to appropriate hotel, tourism, and business associations. Responsible for strong community involvement.</p><p class="text-node">·&nbsp;Create an environment that ensures total guest satisfaction.</p><p class="text-node">·&nbsp;Communicate, promote, implement, and maintain all brand and management group policies, procedures, and standards throughout the hotel to employees and guests.</p><p class="text-node">·&nbsp;Ensure that all appropriate systems and controls are in place to produce accurate monthly financial reports clearly explaining operational efficiency, trends and variances, indicating at all times how the hotel is performing against its budget.</p><p class="text-node">·&nbsp;Maintain product and service quality standards through continuous evaluations and by investigating complaints. Take corrective action when necessary.</p><p class="text-node">·&nbsp;Recruit, supervise, coach, discipline, and evaluate direct reports.</p><p class="text-node">·&nbsp;Protect the hotel and its assets by implementing and maintaining a preventive maintenance program, ensuring the safety of employees and guests, operational consistency, appearance, brand compliance, and legal standards.</p><p class="text-node"><strong>&nbsp;</strong></p><p class="text-node"></p>