<p>Warmly welcome and assist guests with
check-in and check-out procedures; ·</p>
<p> Manage all incoming phone calls and processes
new reservations; </p>
<p>· Address guest inquiries with
professionalism and courtesy; · </p>
<p>Oversee all night audit functions; · </p>
<p>Ensure accurate recording and
reconciliation of transactions;</p>
<p> · Balance all revenue and settlement accounts
each night; </p>
<p>· Maintain organized files and
prepare for the next day’s operations; </p>
<p>· Flexibility to undertake any other
duties as required; Skills and qualifications: </p>
<p>· Exceptional communication skills,
both written and verbal, in French and English. ·</p>
<p> A genuine passion for
delivering outstanding customer service. · </p>
<p>Strong team player with a
collaborative attitude. </p>
<p> Proficient in Microsoft Office applications
such as Excel and Word.</p>
<p> Previous experience with PEP PM is
advantageous. </p>
<p>Availability night audit shifts and PM shift, including weekends and holidays. </p>
Interested?
Apply to this job
