<h3><strong>Marriott Québec Centre-Ville | Québec</strong></h3>
<p><strong>Employment Status</strong>: Part-time – Approximately 24 hours per week<br>
<strong>Schedule</strong>: Availability for day and evening shifts, weekends, and one weekday<br>
<em>Opportunity for full-time hours during peak seasons</em></p>
<p><br>
<strong>About Us</strong></p>
<p>Located in the heart of downtown Quebec City, Marriott Quebec City Downtown welcomes a diverse range of guests in an environment where exceptional service and guest satisfaction are at the core of everything we do.</p>
<p>We are looking for a dynamic, welcoming, and guest-focused individual to join our Front Desk team.</p>
<p><br>
<strong>Why Join Our Team?</strong></p>
<ul>
<li>
<p>A positive and stimulating work environment with a welcoming team</p>
</li>
<li>
<p>Opportunities for professional development and career advancement within the Marriott network</p>
</li>
<li>
<p>Group insurance, an employee assistance program, and a retirement savings plan with employer contributions, subject to eligibility requirements</p>
</li>
<li>
<p>Employee recognition programs</p>
</li>
<li>
<p>Discounts on public transportation and parking</p>
</li>
<li>
<p>Exclusive employee rates at Marriott hotels worldwide</p>
</li>
</ul>
<p><br>
<strong>Your Main Responsibilities</strong></p>
<ul>
<li>
<p>Warmly welcome guests and provide professional, personalized service throughout their stay</p>
</li>
<li>
<p>Handle guest check-ins and check-outs in accordance with Marriott service standards</p>
</li>
<li>
<p>Manage reservations, special requests, and transactions related to guest stays</p>
</li>
<li>
<p>Respond to guest inquiries, provide solutions, and ensure guest satisfaction</p>
</li>
<li>
<p>Work closely with other hotel departments to ensure smooth daily operations</p>
</li>
<li>
<p>Complete administrative follow-ups and maintain accurate information in hotel systems</p>
</li>
</ul>
<p><br>
<strong>What We're Looking For</strong></p>
<ul>
<li>
<p>Previous hospitality experience preferred, with experience at a Marriott-branded property considered an additional asset</p>
</li>
<li>
<p>Fluency in both French and English is essential, due to frequent interactions with English-speaking guests</p>
</li>
<li>
<p>Excellent communication and customer service skills</p>
</li>
<li>
<p>Strong organizational skills, independence, and the ability to manage multiple tasks simultaneously</p>
</li>
<li>
<p>Team spirit, professionalism, and initiative</p>
</li>
<li>
<p>Mandatory availability for both day and evening shifts on Saturdays and Sundays, as well as one full weekday</p>
</li>
<li>
<p>Flexibility to work additional hours during peak seasons</p>
</li>
</ul>
<p><br>
Ready to Join Our Team?</p>
<p>At Marriott Quebec City Downtown, every interaction is an opportunity to create a memorable guest experience.</p>
<p>Join a team where your personality, dedication, and passion for hospitality truly make a difference!</p>
<p> </p>
Interested?
Apply to this job
