<p>Joining <strong>Courtyard Montreal Airport</strong> and <strong>Residence Inn Montreal Airport</strong> means becoming part of two complementary hotels where comfort, modern design, and service excellence come together.</p>
<p>Ideally located near Montréal–Trudeau International Airport, our recently renovated properties deliver a distinctive experience for both business and leisure travelers within a dynamic and international professional environment.</p>
<p>At the heart of our culinary offering is <strong>Il Soffio Restaurant & Bar</strong>, a contemporary Italian restaurant inspired by the Campobasso region, recognized for its authentic cuisine, refined atmosphere, and chic yet welcoming ambiance.</p>
<p>By joining our team, you become part of an engaged, collaborative, and performance-driven environment. You also become part of the prestigious <strong>Marriott International</strong> network, globally recognized for exceptional hospitality, high standards, leadership development programs, and genuine career growth opportunities.</p>
<h2>What We Offer</h2>
<p>We provide a stimulating, structured, and people-focused work environment with competitive benefits:</p>
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<p>Exclusive Marriott discounts at over 8,000 hotels worldwide</p>
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<p>Employee recognition programs</p>
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<p>Wellness initiatives and internal events</p>
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<p>Referral bonus program</p>
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<p>Complimentary parking</p>
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<p>Recently renovated, stable, and collaborative work environment</p>
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<p>Career advancement and professional development opportunities</p>
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<p>Additional benefits to discover throughout your journey with us</p>
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<h2>Your Role</h2>
<p>The <strong>Front Desk Agent</strong> serves as the first point of contact for our guests. You accompany guests from arrival to departure, ensuring a personalized, professional experience aligned with Marriott brand standards at all times.</p>
<p>You play a key role in delivering exceptional guest experiences and actively contribute to maintaining our reputation for excellence.</p>
<h2>Responsibilities</h2>
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<p>Welcome, register, and check out guests efficiently and professionally</p>
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<p>Make, modify, or cancel reservations and inform guests of hotel policies</p>
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<p>Maintain effective communication with other departments regarding room status, VIPs, priorities, early or late departures, and special requests</p>
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<p>Review and adjust guest billing charges as needed</p>
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<p>Handle and balance cash transactions with accuracy and accountability</p>
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<p>Respond to guest inquiries and resolve situations promptly and professionally</p>
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<h2>Profile Sought</h2>
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<p>Strong customer service skills</p>
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<p>Professional presentation and positive attitude</p>
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<p>Initiative, attention to detail, and autonomy</p>
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<p>Ability to work under pressure and manage multiple priorities</p>
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<p>Comfortable working with hotel systems and technology</p>
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<p>Bilingualism (French and English) is a strong asset</p>
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<h2>About Urgo Hotels Canada</h2>
<p>Urgo Hotels Canada is a leading hotel management and development company with over 40 years of expertise. Since our strategic partnership with <strong>Hersha Hospitality Management (HHM)</strong> in 2022, we have become part of a network of more than 235 hotels across North America, including Quebec and Ontario.</p>
<p>Guided by our core values, we create stimulating work environments and memorable guest experiences. We are committed to employment equity and encourage all qualified individuals to apply, without distinction.</p>
<p> </p>
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