Food and Beverage SupervisorFood and Beverage Supervisor

<p class="text-node">An iconic landmark of the city, the Bonaventure offers elegance in a unique setting in Montreal. Its luxurious 2.5 acres of gardens with streams inhabited by ducks and fish, along with its heated outdoor pool open year-round, make this hotel an ideal place to blend work and escape. The Bonaventure Montreal Hotel features a restaurant, a bar, and an executive lounge to provide a complete culinary experience for its guests. Whether for breakfast, lunch, or dinner, our guests can savor menus with international and local flavors, crafted by our talented team.</p><p class="text-node">Job Summary</p><p class="text-node">The Food and Beverage Supervisor is responsible for ensuring an exceptional quality service experience across all hotel outlets (restaurants, bar, room service). He/she oversees the smooth operation of daily activities, ensures customer satisfaction, and supervises the food service team.</p><p class="text-node">Key Responsibilities</p><ul class="list-node"><li><p class="text-node">Supervise daily activities of food service outlets, ensuring smooth operations and quality service;</p></li><li><p class="text-node">Assist the manager in daily tasks;</p></li><li><p class="text-node">Encourage staff engagement and strengthen team cohesion by creating a positive and motivating work environment;</p></li><li><p class="text-node">Proactively address complaints and ensure exceptional customer satisfaction;</p></li><li><p class="text-node">Actively contribute to the continuous improvement of procedures and operations;</p></li><li><p class="text-node">Ensure compliance with health, safety, and sanitation standards, as well as hotel policies;</p></li><li><p class="text-node">Assist in scheduling;</p></li><li><p class="text-node">Train, mentor, and guide employees to ensure the best customer service;</p></li><li><p class="text-node">Other related tasks as needed.</p></li></ul><p class="text-node"></p>