Director Outlets (M/F) cover
DoubleTree par Hilton logo

Director Outlets (M/F)

Job details

Full time

Hospitality, Food services

1255 Rue Jeanne-Mance, Montréal, QC H5B 1E5, Canada

Company

DoubleTree par Hilton logo

DoubleTree par Hilton

3 jobs available

About DoubleTree par Hilton

DoubleTree by Hilton is the reference hotel for the Montreal experience! A charming establishment located in the heart of the entertainment district, our hotel places great importance on caring, warm and sincere human relationships. The DoubleTree Culture encourages employees to trust their instincts, to simply be themselves, to enjoy more authentic relationships with guests. With more than 540 locations in 43 countries, we train our employees to be truly global and emphasize respect for local customs, cultures and needs.

Job description

<p class="text-node">Who we are:</p><p class="text-node">DoubleTree by Hilton is the hotel of choice to experience Montreal! A charming establishment located right in the heart of the entertainment district, our hotel places a great emphasis on thoughtful, warm, and genuine human relations. The DoubleTree Culture encourages team members to trust their instincts, be themselves, and enjoy more authentic relationships with guests. With over 540 establishments in 43 countries, we train our team members with a truly global perspective, focusing on respecting local customs, cultures, and needs.</p><p class="text-node">Working for DoubleTree by Hilton Montreal means enjoying:</p><p class="text-node">• A salary scale among the best in the Montreal hotel market</p><p class="text-node">• Employee rates starting at $39/night as well as discounts on food at Hilton hotels</p><p class="text-node">• Preferential rates at our restaurant Le Bivouac</p><p class="text-node">• Group insurance with majority employer contribution</p><p class="text-node">• Employer contribution to the retirement savings plan</p><p class="text-node">• A bank of personal days</p><p class="text-node">• Employer coverage for public transport passes</p><p class="text-node">• Dry cleaning for work clothes</p><p class="text-node">• A dynamic team</p><p class="text-node">• A work environment that encourages advancement</p><p class="text-node"></p><p class="text-node">As the Director Outlets, you will:</p><p class="text-node">• Oversee and ensure the smooth operation of the various food and beverage outlets in the establishment (breakfast service, in-room dining, Bivouac restaurant);</p><p class="text-node">• Supervise a team of several managers and employees;</p><p class="text-node">• Develop action plans that will help meet the objectives of the various establishment outlets;</p><p class="text-node">• Control costs and manage inventory (delivery control, orders, inventories...)</p><p class="text-node">• Make necessary changes to address any service-related issues and team management;</p><p class="text-node">• Ensure compliance with service standards as well as health and safety regulations at all times;</p><p class="text-node">• Actively participate in promoting the establishment</p><p class="text-node">• Optimize the use of facilities and maximize their profitability;</p><p class="text-node">• Participate in human resources management (recruitment, training, work distribution, scheduling, performance evaluation, conflict management, etc.);</p><p class="text-node">• Mobilize, motivate, and create a strong team spirit to build a high-performing team;</p><p class="text-node">• Be a liaison between the front of house and kitchen;</p><p class="text-node">• Respect and ensure the application of the collective agreement;</p><p class="text-node">• Respect and enforce current health regulations and implemented measures.</p><p class="text-node">• Ensure communication with other departments to provide quality service to our guests;</p><p class="text-node">• Ensure guest satisfaction during service delivery and address complaints;</p><p class="text-node">• Any other related tasks</p><p class="text-node"></p>

Requirements

<p class="text-node">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You hold a degree in hotel management or any other relevant training;</p><p class="text-node">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You have at least 5 years of experience in a similar position;</p><p class="text-node">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You are familiar with the Micros system (asset);</p><p class="text-node">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You have experience in a unionized environment (asset);</p><p class="text-node">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You are perfectly bilingual;</p><p class="text-node">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You demonstrate initiative, rigor, and possess strong organizational and priority management skills;</p><p class="text-node">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You show a certain tolerance for stress</p>

Interested?

Apply to this job

More opportunities for you