Director of Sales
Offer published on Apr 11
About Ripplecove Hotel & Spa
Situé sur le bord du lac Massawippi, le Ripplecove Hôtel & Spa est l'endroit de villégiature par excellence en Estrie! Notre espace détente extérieur avec jacuzzis et sauna, nos suites, les saveurs de la table du Riverain et de notre bar Le Cove, constituent une identité de marque axée sur la qualité de l'expérience client digne des plus grands hôtels.
Job description
As Director of Sales, you will be responsible for planning, organizing, directing, and controlling the promotion and sales activities of our products and services. Your main responsibilities will include, but are not limited to:
Responsibilities:
· Planning, organizing, and supervising sales development strategies to achieve revenue and profitability goals.
· Identifying action priorities to increase business opportunities and maximize sales.
· Prospecting new clients and maintaining the portfolio of existing clients through various means such as phone calls, emails, meetings, trade shows, fam tours, prospecting trips (primarily in Canada and the United States), etc.
· Developing new strategies to expand into new markets while ensuring profitability.
· Developing and monitoring annual budgets related to sales activities.
· Preparing a detailed sales plan, including market research, pricing analysis, promotions, advertising, distribution, communication, etc.
· Regularly preparing and analyzing group reports on a weekly basis.
· Setting performance standards with monthly objectives and annual strategic objectives for the sales team, and measuring their achievement.
· Effectively managing the sales team by fostering close collaboration with the marketing department to create a harmonious working environment conducive to delivering excellent customer service.
· Promoting internal communication within the sales team and actively participating in board meetings.
· Regularly involving in sales and marketing operations by also concluding agreements to ensure the overall success of the establishment.
Requirements
Skills:
· 3 to 5 years of experience in hotel sales.
· Recognized skills in telephone sales and customer base development.
· Excellent ability to manage sales targets.
· Integrity in handling information.
· Autonomy aimed at achieving sales targets.
· Empathy and ease of working in a team.
· Excellent time management.
Requirements:
· Diploma in tourism or a combination of relevant education and experience.
· Sales or customer service experience in the hospitality industry.
· Possession of a valid driver's license and own vehicle.
· Good computer skills (Windows, Word, Excel, Internet).
· Knowledge of Hotello software would be an asset.
· Bilingualism and demonstrated oral communication skills.
Are you interested?
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