Director of sales and marketingDirector of sales and marketing

<p>The Hyatt Place Hotel is a hotel of the Artifact Group, a Canadian private real estate investment and management company, focused on the acquisition and management of real estate across all asset classes, including hospitality, office and multi-family properties.</p> <p> </p> <p><b>Why are you important?</b></p> <p>A Director of Sales and Marketing plans, organizes, directs and controls the promotion, sales and marketing activities of a company's products and services in order to attract customers to buy products and services.</p> <p>Responsible for the overall performance of the sales and convention team, with direct involvement in revenue management and public relations, this position is a key member of the executive committee and involved in all aspects of the hotel's management.</p> <p><b> </b></p> <p><b>Responsibilities:</b></p> <p>- Manage the administration of the sales, marketing and convention service department, to ensure the effectiveness and efficiency of the department;</p> <p>- Verify and work to ensure a high level of quality and customer service throughout the department;</p> <p>- Manage the human resources of his or her department (hiring staff, training, work distribution, scheduling, performance evaluation, conflict management, etc.)</p> <p>- Design, improve and implement sales standards and procedures and tactics while keeping all Hyatt brand standards in place;</p> <p>- Lead the institution's marketing strategies based on customer trend studies and established development plans;</p> <p>- Engage in regular coaching, performance management and discipline;</p> <p>- Oversee payroll and forecast the needs of the resources required to achieve objectives;</p> <p>- Work with the Sales, Revenue and Convention team, as well as the General Manager to develop annual sales plans and budgets;</p> <p>- Active in all aspects of revenue management;</p> <p>- Approving and monitoring expenditures within the approved budget;</p> <p>- Leverage technology and effectively use information systems and tools to generate financial reports and provide analytical support to managers for decision-making;</p> <p>- Keep up to date with current trends and developments in the industry;</p> <p>- With the help of the Executive Committee, address and resolve all situations that may affect our customers;</p> <p>- Target, solicit and sign new contracts;</p> <p>- Support and increase our existing contracts;</p> <p>- Make outside sales calls, solicitations and hotel visits in order to sell rooms and meeting rooms;</p> <p>- Build interpersonal relationships and aggressively target the market;</p> <p>- Finalize sales and establish short- and long-term objectives related to the budget;</p> <p>- Lead accounts and market research using and developing strategies in order to increase our market share;</p> <p>- Participate in activities related to industry associations, clubs and organizations;</p> <p>- Entertain guests both at our hotel and outside, represent the hotel in a professional manner;</p> <p>- Travel is required for this position (trade shows, sales trip)</p>