<p><strong>Company Description:</strong></p>
<p>Located in the heart of Montreal’s fashion district, the Vogue Hotel Montreal, Curio Collection by Hilton, is just steps away from luxury boutiques, top restaurants, and downtown attractions. This hotel offers a refined and elegant experience, ideal for travelers looking to enjoy the very best of Montreal. Working at the Vogue Hotel Montreal means being part of a team committed to delivering exceptional service in a prestigious setting.</p>
<p></p>
<p>At Hilton, excellence is tradition. We anticipate our guests’ needs and create unforgettable experiences. The same care extends to our team: we are committed to providing an environment where everyone can thrive both personally and professionally. The Vogue Hotel Montreal, a jewel of Hilton’s Curio Collection, blends luxury and personalization to offer guests a truly memorable stay.</p>
<p><br></p>
<p><b>Why is this position important?</b></p>
<p>As the Director of Housekeeping and Style, you ensure that every detail of the hotel reflects Hilton’s quality standards and the expectations of a 5-star establishment. You are responsible for the operational and administrative management of the hotel department. You oversee daily activities, supervise staff, and ensure compliance with quality, health, and safety standards. You contribute to management decisions, manage human resources planning, budget monitoring, and inventory control. Focused on continuous improvement and guest satisfaction, you work closely with other departments to ensure efficient operations and a high level of service.</p>
<p><b>What we offer:</b></p>
<ul>
<li>Transportation
premium</li>
<li>Wellness
and Recognition Programs</li>
<li>Exceptional
Hilton Discounts</li>
<li>Competitive
Benefits</li>
<li>Career
opportunities within a growing group</li>
<li>Employee
referral bonus</li>
<li>And many more to
discover!</li>
</ul>
<div>
<p><b>Your main responsibilities:</b></p>
<p><b>Management & Supervision</b></p>
<ul>
<li>Supervise and coordinate the daily activities of the housekeeping staff</li>
<li>Recruit, train, and mentor team members</li>
<li>Develop schedules and assign work tasks</li>
<li>Evaluate performance and manage disciplinary matters</li>
<li>Collaborate with HR and the union</li>
<li>Ensure compliance with internal policies and Hilton standards</li>
<li>Manage workload distribution and intervene in case of conflicts</li>
<li>Anticipate needs and propose innovative ideas</li>
<li>Maintain cleanliness of hotel areas and conduct quality inspections of guest rooms</li>
<li>Actively participate in management meetings</li>
</ul>
<p>Management of Material and Budgetary Resources </p>
<ul>
<li>Manage inventories and orders</li>
<li>Ensure proper functioning of facilities and maintain supplies</li>
<li>Prepare and monitor the department’s budget</li>
</ul>
<p><b>Service & Quality</b></p>
<ul>
<li>Collaborate with other departments to ensure an exceptional guest experience</li>
<li>Conduct thorough inspections of hotel areas</li>
</ul>
<p><b>Guest service</b></p>
<ul>
<li>Handle complaints and ensure proper follow-up</li>
<li>Collaborate with other departments for seamless service</li>
</ul>
<div>Perform any other related duties as required</div>
<div><br></div>
<div>Timetables </div>
<div>Shifts may include days, evenings, weekends, and public holidays.</div>
<div> </div>
<div>Permanent Fulltime position (37.5h/week)</div>
</div>
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