Director of Food & Beverage Operations cover
Montréal Marriott Château Champlain logo

Director of Food & Beverage Operations

Job details

Full time

Food services

Montréal, QC, Canada

Company

Montréal Marriott Château Champlain logo

Montréal Marriott Château Champlain

17 jobs available

About Montréal Marriott Château Champlain

Ouvert pour l’emblématique Expo 67, l’hôtel Marriott Montréal Château Champlain est un véritable symbole de l’héritage et de l’élégance au cœur de la ville. Avec son architecture unique et son emplacement privilégié, l’hôtel combine son riche passé avec des installations modernes pour offrir une expérience inégalée.

Les invités peuvent savourer une gastronomie raffinée au Lloyd, profiter de vues panoramiques sur la ville depuis la terrasse Belvu, assister à des événements exclusifs dans le théâtre Caf’Conc’ et se détendre dans notre gym ultramoderne avec ses superbes vues sur Montréal.

Que ce soit pour un voyage d’affaires, une escapade romantique ou une célébration, nous offrons un service exceptionnel et des souvenirs inoubliables dans un cadre où histoire et innovation se rencontrent.

Job description

<p><span style="color: rgb(0, 0, 0); font-size: 14px; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serifImpact;"><img style="display: block; margin-left: auto; margin-right: auto;" src="https://vidcruiter-paperclip-bucket-production-ca.s3.amazonaws.com/tinymce_assets/assets/000/024/871/original/mceclip0.jpg"></span></p> <p><span style="color: rgb(0, 0, 0); font-size: 14px; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>Workplace</strong>: 1050 De La Gauchetière St W, Montreal, QC H3B 4C9</span></p> <p><span style="color: rgb(0, 0, 0); font-size: 14px; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>Status</strong>: Full-time </span></p> <p><span style="color: rgb(0, 0, 0); font-size: 14px; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>Salary</strong>:  Starting at $105,000 per year</span></p> <p><span style="color: rgb(0, 0, 0); font-size: 14px; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;">Acquired by Tidan in 2018, this hotel is located in the heart of the metropolis of Montreal. The Marriott Château Champlain is a 1-minute walk from the metro, accessible through an underground passage adjacent to the Bell Centre and also via 1000 De La Gauchetière. This iconic Montreal hotel, with its 36 floors, 614 rooms, 13 suites, and 25 meeting rooms, was completely renovated in 2021 and can accommodate up to 1000 guests. If you are seeking a modern and stylish work environment, join the inspiring team of one of the largest downtown hotels in Montreal.</span></p> <h1><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">About the Position</span></h1> <p class="isSelectedEnd"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">We are seeking a <strong>Director of Food & Beverage Operations</strong> to lead and oversee all aspects of our Food & Beverage operations. Reporting directly to the General Manager, you will be responsible for the overall performance of all food and beverage outlets as well as culinary operations in a dynamic, fast-paced environment.</span></p> <p class="isSelectedEnd"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">This role combines strategic leadership with operational excellence. You will be equally comfortable developing operating budgets and analyzing financial performance as you are being present on the floor to ensure an exceptional guest experience.</span></p> <h2><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Key Responsibilities</span></h2> <h3><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Operations Management</span></h3> <ul data-spread="false"> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Oversee all Food & Beverage outlets, including the restaurant, bar, terrace, theatre, lounge, and room service.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Lead banquet and special event operations.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Oversee kitchen operations and stewarding services.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Ensure seamless coordination between front-of-house, culinary, and support teams.</span></li> </ul> <h3><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Financial Management & Performance</span></h3> <ul data-spread="false"> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Develop and manage departmental operating budgets.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Prepare financial forecasts and monitor budget variances.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Optimize team productivity and operational efficiency.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Control food and beverage costs.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Drive the profitability of all Food & Beverage outlets.</span></li> </ul> <h3><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Quality & Service Standards</span></h3> <ul data-spread="false"> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Develop and maintain exceptional service standards.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Ensure consistent delivery of outstanding guest service.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Protect and enhance the property's reputation.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Ensure compliance with food safety, sanitation, and hygiene standards.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Manage purchasing activities and supplier relationships.</span></li> </ul> <h3><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Marketing & Business Development</span></h3> <ul data-spread="false"> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Lead marketing initiatives and promotional activations for Food & Beverage outlets.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Develop and enhance the overall Food & Beverage offering.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Plan and execute special events and promotional programs.</span></li> </ul> <h3><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Leadership & Labour Relations</span></h3> <ul data-spread="false"> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Lead, coach, and develop a team of four department directors.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Thrive in a unionized environment governed by two collective agreements.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Ensure consistent application of collective agreements while fostering positive labour relations.</span></li> </ul> <h3><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Cross-Functional Collaboration</span></h3> <ul data-spread="false"> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Work closely with the Conference Services team to ensure the successful execution of group events and functions.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Partner with the Sales team to support business development initiatives and deliver exceptional experiences for corporate and event clients.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Collaborate with the Marketing team to position and promote the Food & Beverage offering.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Act as a strategic partner to other hotel departments to ensure a seamless and integrated guest experience.</span></li> </ul> <h2><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Qualifications</span></h2> <ul data-spread="false"> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Degree in Hospitality Management, Restaurant Management, Business Administration, or a related field.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Minimum of 7–10 years of progressive Food & Beverage management experience, including several years in a senior leadership role overseeing multiple outlets.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Proven experience managing a full profit and loss (P&L) operation.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Strong background in budgeting, financial analysis, forecasting, food and beverage cost control, and profitability management.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Experience managing unionized teams governed by multiple collective agreements is considered a significant asset.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Experience overseeing banquets, conferences, and corporate events is a strong asset.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Inspiring leadership style with excellent communication skills and the ability to coach, develop, and motivate management teams.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Thorough knowledge of food safety, sanitation, and hygiene regulations.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Strong guest service orientation with exceptional attention to detail and quality.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Solid understanding of Food & Beverage industry trends and market dynamics.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Bilingualism (French and English) is considered an asset.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Proven ability to manage multiple priorities in a complex, fast-changing environment.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Ability to operate effectively at both the strategic and operational levels, maintaining a strong presence on the floor.</span></li> </ul> <h2><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Benefits</span></h2> <ul data-spread="false"> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Three (3) weeks of vacation.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Comprehensive health insurance.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Dental insurance.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Retirement savings plan.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Complimentary meals during shifts.</span></li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Complimentary dry-cleaning service.</span></li> </ul> <h2><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Languages</span></h2> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Bilingualism (French and English), both spoken and written, is required for this position, as we serve an international clientele.</span></p> <p><span style="font-size: 12px;"><strong><span style="color: rgb(126, 140, 141);"><em><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serifImpact;">About Us:</span></em></span></strong></span></p> <p><span style="color: rgb(126, 140, 141); font-size: 12px;"><em><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serifImpact;">Tidan is a hotel and real estate group in business for 52 years, with a portfolio of 12 hotels and over 65 real estate properties, as well as the largest tennis club throughout North America. To learn more about Tidan, visit our website: https://www.tidan.com/fr/.</span></em></span></p> <p><span style="font-size: 12px;"><strong><span style="color: rgb(126, 140, 141);"><em><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serifImpact;">Why Join Our Team:</span></em></span></strong></span></p> <p><span style="color: rgb(126, 140, 141); font-size: 12px;"><em><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serifImpact;">In addition to competitive salaries, we offer benefits such as group insurance, including life insurance, disability insurance, medical and dental insurance, as well as vision care. Our employees have 24/7 access to healthcare professionals through the Employee Assistance Program. You have access to personal days and holidays scheduled according to the department and hotel you work in. We also offer bonuses through our referral program and much more.</span></em></span></p> <p><span style="color: rgb(126, 140, 141); font-size: 12px;"><em><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serifImpact;">We believe in teamwork and are committed to building a highly performing team, whether through training or by strengthening team relationships. We admire our employees who set themselves professional challenges and support them in achieving their goals. Take the step and join the Tidan team among our multiple job opportunities, whether in the hotel or real estate industry, there is a place for you.</span></em></span></p>

Interested?

Apply to this job

More opportunities for you