BANQUET MANAGER cover
Entourage sur-le-lac logo

BANQUET MANAGER

Job details

Full time

Hospitality, Food services

Québec, QC, Canada

Company

Entourage sur-le-lac logo

Entourage sur-le-lac

1 job available

Job description

<p class="text-node">Located in the heart of Lac-Beauport, the Entourage sur-le-Lac hotel has been committed since September 2017 to providing its guests and employees with an environment focused on well-being and the art of living. Whether enjoying the comfort of our rooms, savoring a delicious meal, or participating in one of our many activities offered at the resort, everything is designed to enjoy the little pleasures of life.</p><p class="text-node"><strong>&nbsp;</strong></p><p class="text-node"><strong>The challenges that await you&nbsp;:</strong></p><p class="text-node">The Banquet Manager is responsible for the planning, coordination, and management of all aspects related to events and banquets held at Entourage sur-le-Lac. They oversee the teams, ensure client satisfaction, and ensure that operations run smoothly, in accordance with the hotel’s quality standards.</p><p class="text-node"><strong>Responsibilities</strong> :</p><ul class="list-node"><li><p class="text-node"><strong>Planning and coordination</strong> : Collaborate with clients, the sales department, and other departments to organize banquets and events that meet the establishment's expectations and requirements;</p></li><li><p class="text-node"><strong>Operations management</strong> : Oversee setups, service, and logistics during events while ensuring deadlines and standards are met;</p></li><li><p class="text-node"><strong>Team leadership</strong> : Train, direct, and motivate the banquet team and runners to ensure impeccable service;</p></li><li><p class="text-node"><strong>Client relations</strong> : Interact with clients before, during, and after the event to ensure their satisfaction and adjust operations accordingly;</p></li><li><p class="text-node"><strong>Quality assurance</strong> : Maintain the hotel’s high-quality standards in terms of service, presentation, and customer satisfaction;</p></li><li><p class="text-node"><strong>Problem resolution</strong> : Effectively manage unforeseen incidents and client complaints by proposing quick and appropriate solutions;</p></li><li><p class="text-node"><strong>Staff management</strong>&nbsp;: Manage schedules, leave, performance evaluations, and ongoing training;</p></li><li><p class="text-node"><strong>Inventory management&nbsp;</strong>: Ordering supplies, conducting inventories, and budgeting for equipment purchases.</p></li></ul><p class="text-node"><strong>&nbsp;</strong></p><ul class="list-node"><li><p class="text-node"></p></li></ul><p class="text-node"></p>

Requirements

<p class="text-node"><strong>Required Skills</strong> :</p><ul class="list-node"><li><p class="text-node">Excellent organizational and time management skills;</p></li><li><p class="text-node">Ability to work under pressure and meet tight deadlines;</p></li><li><p class="text-node">Strong interpersonal communication skills and customer service;</p></li><li><p class="text-node">Experience in team management;</p></li><li><p class="text-node">Knowledge of catering practices and food safety standards.</p></li></ul><p class="text-node"><strong>&nbsp;</strong></p><p class="text-node"><strong>Qualifications</strong> :</p><ul class="list-node"><li><p class="text-node">Degree in hotel management, event planning, or a related field (an asset);</p></li><li><p class="text-node">Relevant experience in managing banquets or events in a hotel or similar setting;</p></li><li><p class="text-node">Bilingualism (French and English) required due to the need to communicate regularly with an English-speaking and international clientele who do not speak French.</p></li></ul><p class="text-node">&nbsp;</p><p class="text-node"><strong>Working Conditions</strong> :</p><ul class="list-node"><li><p class="text-node">Flexible hours including evenings and weekends based on events;</p></li><li><p class="text-node">Prolonged standing and ability to lift light equipment.</p></li></ul><p class="text-node"><strong>Benefits </strong>:</p><ul class="list-node"><li><p class="text-node">Group insurance;</p></li><li><p class="text-node">Parking;</p></li><li><p class="text-node">Meals during shifts;</p></li><li><p class="text-node">Mobile leave days;</p></li><li><p class="text-node">Access to the gym;</p></li><li><p class="text-node">Preferential rates;</p></li><li><p class="text-node">And much more!</p></li></ul><p class="text-node">&nbsp;</p>

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