<p class="text-node">Located in the heart of Lac-Beauport, the Entourage sur-le-Lac hotel has been committed since September 2017 to providing its guests and employees with an environment focused on well-being and the art of living. Whether enjoying the comfort of our rooms, savoring a delicious meal, or participating in one of our many activities offered at the resort, everything is designed to enjoy the little pleasures of life.</p><p class="text-node"><strong> </strong></p><p class="text-node"><strong>The challenges that await you :</strong></p><p class="text-node">The Banquet Manager is responsible for the planning, coordination, and management of all aspects related to events and banquets held at Entourage sur-le-Lac. They oversee the teams, ensure client satisfaction, and ensure that operations run smoothly, in accordance with the hotel’s quality standards.</p><p class="text-node"><strong>Responsibilities</strong> :</p><ul class="list-node"><li><p class="text-node"><strong>Planning and coordination</strong> : Collaborate with clients, the sales department, and other departments to organize banquets and events that meet the establishment's expectations and requirements;</p></li><li><p class="text-node"><strong>Operations management</strong> : Oversee setups, service, and logistics during events while ensuring deadlines and standards are met;</p></li><li><p class="text-node"><strong>Team leadership</strong> : Train, direct, and motivate the banquet team and runners to ensure impeccable service;</p></li><li><p class="text-node"><strong>Client relations</strong> : Interact with clients before, during, and after the event to ensure their satisfaction and adjust operations accordingly;</p></li><li><p class="text-node"><strong>Quality assurance</strong> : Maintain the hotel’s high-quality standards in terms of service, presentation, and customer satisfaction;</p></li><li><p class="text-node"><strong>Problem resolution</strong> : Effectively manage unforeseen incidents and client complaints by proposing quick and appropriate solutions;</p></li><li><p class="text-node"><strong>Staff management</strong> : Manage schedules, leave, performance evaluations, and ongoing training;</p></li><li><p class="text-node"><strong>Inventory management </strong>: Ordering supplies, conducting inventories, and budgeting for equipment purchases.</p></li></ul><p class="text-node"><strong> </strong></p><ul class="list-node"><li><p class="text-node"></p></li></ul><p class="text-node"></p>
Interested?
Apply to this job