Directeur de la réception
Offer published on Jul 27
Offer details
Start date: As soon as possible
Salary: $25 to $30 per hour
Full-time
Quebec, QC
Job description
-Full-time
-Oversee daily reception activities (check-in, check-out, reservations, guest requests).
-Ensure a warm, professional, and personalized welcome for guests.
-Ensure the proper maintenance of the reception area (cleanliness, organization, brand image).
-Supervise, train, motivate, and evaluate reception staff (receptionists, night auditors, concierges, etc.).
-Oversee billing, collections, and daily closings.
-Ensure the proper implementation of internal procedures and quality standards.
-Coordinate with other departments (floors, catering, maintenance) to ensure a smooth stay.
-Manage complaints and dissatisfaction diplomatically and efficiently.
Requirements
2 years of experience
Will see you improve your skills as you progress.
Are you interested?
Send your application to this employer
