<img style="display: block; margin-left: auto; margin-right: auto;" src="https://vidcruiter-paperclip-bucket-production-ca.s3.amazonaws.com/tinymce_assets/assets/000/024/078/original/mceclip0.jpg"> Work Location: 1050 De La Gauchetière Street West, Montreal, Quebec, H3B 4C9 Employment Status: Full-time, Temporary (14-month contract) Annual Salary: $72,000 <h3>About the Hotel</h3> Acquired by Tidan in 2018, the Marriott Château Champlain is located in the heart of downtown Montreal. Just a one-minute walk from the metro station, the hotel is accessible through an underground passageway and is conveniently located near the Bell Centre. Fully renovated in 2021, this iconic Montreal hotel features 36 floors, 614 guest rooms, 13 suites, and 25 meeting rooms, with the capacity to accommodate up to 1,000 guests. If you are looking for a modern, stylish, and dynamic work environment, join the inspiring team at one of the largest hotels in downtown Montreal. <h3>Job Description</h3> Reporting to the Director of Conventions and Events, and as a member of the Sales and Convention & Event Services team, the Manager is responsible for the overall coordination of group bookings, with or without meeting room requirements, across all market segments. The primary responsibility of this role is to ensure the seamless coordination and execution of all services outlined in group agreements while acting as the main liaison between the hotel's various departments and corporate event organizers. <h3>Key Responsibilities</h3> <ul data-spread="false"> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Review and manage group files received from the Sales team. </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Organize and coordinate site visits with clients, hotel departments, and external suppliers. </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Prepare banquet event orders (BEOs) and develop meeting room layouts. </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Maximize revenue opportunities by recommending room upgrades and enhanced menu options. </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Coordinate and monitor guest room blocks. </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Communicate all relevant information to the appropriate departments through established communication tools, including event resumes and banquet event orders. </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Plan and lead pre-convention meetings for all assigned groups. </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Welcome groups upon arrival and maintain an active presence and availability throughout their events. </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Participate in departmental meetings, including forecasting, credit, sales, and event management meetings, as required. </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Review invoices and ensure billing accuracy. </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Schedule post-convention meetings or follow-up calls to gather client feedback and identify opportunities for future business. </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Provide Sales Coordinators with the necessary information to prepare thank-you letters and award Marriott Bonvoy points. </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Ensure the accuracy of group information and maintain up-to-date records in the CI/TY system. </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Stay informed about industry developments, service innovations, and emerging trends by consulting relevant sources, including Marriott's official website and Tourisme Montréal. </li> </ul> <h3>Required Skills and Competencies</h3> <ul data-spread="false"> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Professional attitude and conduct, demonstrating teamwork, autonomy, enthusiasm, strong interpersonal skills, honesty, versatility, initiative, and organizational abilities. </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Strong commitment to delivering exceptional customer service. </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Excellent interpersonal and relationship-building skills. </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Strong attention to detail and commitment to quality. </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Sound judgment, negotiation skills, and effective decision-making abilities. </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> High standards of professional ethics and integrity. </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Creativity and the ability to propose innovative ideas to enhance service delivery and guest experiences. </li> </ul> <h3>Experience and Qualifications</h3> <ul data-spread="false"> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Minimum of two years of experience in a similar position within the hospitality industry or a related field. </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Diploma or degree in Hospitality Management (an asset). </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Excellent written and verbal communication skills in both French and English. </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> Proficiency in job-related software, including Microsoft Word, Excel, Outlook, CI/TY, and Social Tables (an asset). </li> </ul> Languages Bilingualism in both spoken and written French and English is required for this position, as we serve an international clientele. About Us: Tidan is a hotel and real estate group in business for 52 years, with a portfolio of 12 hotels and over 65 real estate properties, as well as the largest tennis club throughout North America. To learn more about Tidan, visit our website: https://www.tidan.com/fr/. Why Join Our Team: In addition to competitive salaries, we offer benefits such as group insurance, including life insurance, disability insurance, medical and dental insurance, as well as vision care. Our employees have 24/7 access to healthcare professionals through the Employee Assistance Program. You have access to personal days and holidays scheduled according to the department and hotel you work in. We also offer bonuses through our referral program and much more. We believe in teamwork and are committed to building a highly performing team, whether through training or by strengthening team relationships. We admire our employees who set themselves professional challenges and support them in achieving their goals. Take the step and join the Tidan team among our multiple job opportunities, whether in the hotel or real estate industry, there is a place for you.

Convention & Event Services Manager,Temporary (14-month contract)

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Montréal Marriott Château Champlain

About Montréal Marriott Château Champlain

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Convention & Event Services Manager,Temporary (14-month contract)Convention & Event Services Manager,Temporary (14-month contract)