Conference Sales Manager
Offer published on Feb 20
Job description
The Conference Sales Manager plays a pivotal role in driving the hotel's corporate, conference and event business. Reporting directly to the General Manager, this hands-on position is responsible for proactively sourcing, securing, and managing conference, corporate and group business in cooperation with our Corporate Sales Team to maximize revenue. The ideal candidate will have a strong background in hospitality sales, great organizational skills, a proven track record of achieving targets, and the ability to work independently in a fast-paced environment.
Key Responsibilities:
Key Responsibilities:
- Identify and target potential clients for conference and event bookings;
- Actively manage group, transient, and corporate (BT) sales inquiries, rate negotiations, and contracts;
- Process, qualify, confirm, and coordinate group and banquet requests;
- Coordinate groups from the moment the contract is signed until the group's departure (rooms, food, accommodations, etc.);
- Oversee the operational aspects of the sales cycle, including proposals, contracts, correspondence, and reporting;
- Collaborate closely with Urgo Hotels' regional team to maximize business opportunities;
- In cooperation with Corporate Revenue Management and Sales Teams, create and analyze sales reports and develop strategies to grow occupancy, RevPAR, and market share;
- Contribute to the revenue management process through active participation in the revenue committee meetings;
- Ensure guest satisfaction during and after service delivery;
- Forecast group, meeting and Corporate BT sales and supporting the budgeting process.
- Minimum of three (3) years of sales and event experience in the hospitality industry preferred
- Strong customer service, communication and organizational skills
- Knowledge of Sales Force or other event management software an asset
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